Senior Claims Representative III, Inside Investigator, Investigative Services Unit

Intact

. Analyze and investigate moderate to high levels of complexity across all lines of business, especially property claims .

Posted 10/14/2026full-timeDartmouth • CanadaSenior💰 CA$80,700 - CA$98,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing and investigating property claims, utilizing fraud detection software, and conducting thorough research to identify fraudulent activities. Strong communication skills and the ability to manage multiple stakeholders under tight deadlines are essential.

Highest-signal resume keywords

Property Claims HandlingFraud Detection SoftwareCritical ThinkingBilingual (French and English)Insurance Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisInvestigation TechniquesData EntryEvidence EvaluationResearch Skills

Soft Skills

Communication SkillsProblem-SolvingCuriosityPersistenceAbility to Work Under Pressure

Tools & Technologies

Metrics-Tracker ProgramLoss Control ToolsDesktop Tools

Industry Keywords

Insurance TrendsFraud InvestigationLaw Enforcement BackgroundStakeholder Management

About the role

Key responsibilities & impact

Analyze and investigate moderate to high levels of complexity across all lines of business, especially property claims
Enter data into the metrics-tracker program
Use Fraud Detection Software to detect suspicious claims
Review and analyze claims for suspected fraud and determine the type and scope of investigation required
Utilize loss control tools and gather information from available resources to recommend further investigation or close non-suspicious tasks
Conduct investigations with all involved parties by telephone and internet technology
Document investigations by collecting and securing proof of fraudulent activities
Analyze gathered information and evaluate evidence
Contact police departments for further information when necessary

Requirements

What you’ll need

Minimum of 5 years of experience in property claims handling or equivalent experience in an investigation role
University degree or Law Enforcement background is an asset
Good communication and presentation skills
Natural sense of curiosity, persistence, and ability to conduct detailed research
Strong critical thinking and problem-solving skills
Solid knowledge of insurance trends, developments, and current regulations
Ability to work under pressure and handle multiple stakeholders while meeting tight deadlines
Advanced user of standard desktop tools
Bilingual (French and English) considered an asset
Candidates must be eligible to work in Canada from the anticipated start date and throughout employment

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings of up to 12% of salary or more
Annual bonus plan with a potential payout of up to double the target
Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
Defined benefit pension plan with potential guaranteed income for life
Employee referral bonus