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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT strategy, portfolio management, and investment planning, with a strong focus on vendor management and resource governance. Proficient in utilizing AI tools for analysis and reporting while ensuring effective communication with executive leadership.
Highest-signal resume keywords
IT Strategy DevelopmentPortfolio ManagementInvestment PlanningVendor ManagementExecutive Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementCapacity GovernanceScenario ModelingBenefits Realization TrackingROI AnalysisBudget ManagementPerformance ManagementResource GovernanceIntake Process DevelopmentStage-Gate Governance
Soft Skills
LeadershipCommunicationNegotiationData-Driven Decision Making
Tools & Technologies
JiraAsanaPPM ToolsAI Tools
Industry Keywords
B2B SaaSProfessional Services TechnologyIT Operating ModelQuarterly Operating ReviewCross-IT Dependency Management
About the role
Key responsibilities & impact- Define and own the strategy behind the IT process, systems, and AI roadmap
- Lead portfolio and program management, the IT operating model, vendor management, and capacity governance
- Run the annual IT investment plan with FP&A using a unified intake and prioritization process
- Present funded, partially funded, and unfunded scenarios with explicit trade-offs
- Move to a rolling quarterly planning refresh after the first cycle
- Own investment planning standards, resource governance, QBR cadence, vendor management and renewals, and the IT RACI
- Reconcile IT capacity with demand
- Lead the technical program management team and assign TPMs to initiatives
- Maintain a sizing model separating committed and requested work, including unplanned-work buffers and estimate-versus-actual tracking
- Standardize delivery governance, status reporting, source of truth, and formal scope change control
- Run project kickoff standards, release readiness, and cross-IT dependency and risk management
- Track benefits realization through benefit types, baselines, named business owners, and post-implementation reviews
- Publish an automated portfolio dashboard reporting delivery status and benefits
- Report time-to-benefit and business-case variance directly to the CIO
- Partner with the CIO, FP&A, and functional leaders
Requirements
What you’ll need- Experience in strategy and operations, portfolio management, PMO, or program delivery within B2B SaaS or professional services technology
- Experience leading program or project managers through performance management and capacity allocation
- Direct ownership of an annual technology investment planning cycle, including scenario modeling and a budget partnership with finance
- Experience owning IT vendor management and renewals
- Experience owning an IT operating model covering intake, quarterly operating review cadence, and resource governance
- Track record of building intake, scoring, and stage-gate governance adopted by the business
- Fluency in business case and benefits math, including ROI, payback, hard versus soft savings, and baselines
- Executive communication skills, including the ability to say no with data
- Hands-on comfort with portfolio tooling such as Jira, Asana, or a dedicated PPM tool
- Experience with AI tools for analysis and reporting
Benefits
Comp & perks- Professional development opportunities
- Reimbursement for training and continuing education
- Modern, open offices
- Complimentary lunches
- Fully stocked kitchens
- Wellness programs
- Flexible time off programs
- Family-formation benefits
- Family-building support
- Paid volunteer time off
- Donation matching program
- Modern work environment that is connected yet flexible
