Intapp

Principal

• Oversee delivery of the largest and most complex client implementations
• Ensure alignment with business objectives, delivery excellence, and long-term client success
• Lead resolution of critical client issues through strategic thinking and cross-functional coordination
• Partner with Consulting Managers to design and implement scalable frameworks for team development, knowledge sharing, and consistent delivery quality
• Own the product feedback loop by representing client needs internally
• Collaborate with Product, Program Governance, and Architecture teams to influence roadmap and solution evolution
• Lead cross-functional initiatives to enhance delivery methodologies, improve operational efficiency, and drive consulting innovation
• Contribute to pre-sales efforts by shaping solution scope and supporting order form development
• Ensure alignment between proposed deliverables and client expectations
• Act as a strategic partner to Technology, Product, and Governance teams across enterprise accounts

Principal Consulting Lead

AI Engineer

• Advise law firm stakeholders, including CFOs, billing managers, and revenue operations leads, on strategic AI value
• Prioritize work-to-cash workflows and practice areas for Intapp Celeste
• Lead deployment of Intapp Celeste AI agents, coworkers, and playbooks
• Configure deployments around billing guidelines, client terms, and revenue standards
• Translate time entry, prebill review, invoicing, collections, and revenue recognition workflows into AI-ready processes
• Identify opportunities for automation and areas requiring human oversight
• Drive adoption across billing and finance teams
• Run walkthroughs and training sessions
• Collaborate with Industry Architects and Product leaders to inform product strategy

AI Engineer, Billing & Revenue

Account Manager

• Build close, mutually beneficial relationships across the partner ecosystem
• Connect sellers and internal teams to help close deals using a co-sell mindset
• Partner with marketing to execute co-marketing initiatives
• Own partner program metrics and MBOs
• Ensure compliance with certification programs
• Drive cross-functional programs supporting partner success
• Develop training, up-skilling, and incentive plans for partners
• Create strategies for partners that also deploy competing products
• Research and recruit new partners in growth areas such as accounting and consulting
• Ensure partners follow Intapp's deployment methodology
• Help maintain client satisfaction
• Collaborate with partner executives, service leaders, marketing, sales, operations, and product management stakeholders

Partner Manager

Manager

• Own execution and delivery quality for a portfolio of client implementations
• Manage resource staffing, forecasting, project budgets, profitability, and delivery team efficiency
• Directly manage Senior Consultants, Consultants, and Associate Consultants
• Guide employee development, performance management, mentorship, and professional growth
• Conduct weekly tactical check-ins to identify project, client, and personnel risks
• Report to senior management on key accounts, financial metrics, client escalations, and personnel updates
• Maintain accurate project data in the internal CRM system
• Build relationships with client-facing and internal Intapp teams to support client experience, hiring, reporting, and professional development
• Coordinate complex deliveries with services team leaders and regional Delivery Managers
• Drive process improvement and methodology initiatives
• Provide senior oversight across Intapp resources on projects and attend key meetings
• Align with Engagement Managers on activities, timelines, and risks
• Develop methodologies and processes in response to product and team changes
• Partner with project teams and Account Managers to generate and position change orders
• Review scoping accuracy, support knowledge transfer from Sales to Services Delivery, and manage delivery bandwidth for scoping activities

Manager, DealCloud Delivery

Chief Marketing Officer

• Own the annual messaging architecture for Intapp's legal vertical
• Create differentiated thought leadership backed by proprietary data or research
• Develop CXO perspectives on trends shaping the legal market
• Develop keynote content and secure speaking opportunities at major industry events
• Partner with PR to amplify Intapp's voice and build analyst, media, and influencer relationships
• Partner with demand generation and growth marketing to activate industry ABM campaigns
• Build and maintain legal industry sales and marketing materials, including competitive positioning, sales plays, executive pitch decks, use cases, demos, and client proof points
• Create unified portfolio messaging for legal buyers with Solution Product Marketers
• Orchestrate cross-functional execution across Industry Principals, Field and Event Marketing, Demand Generation, Sales Enablement, and Sales
• Support industry-level GTM planning for product launches
• Support competitive intelligence and win/loss analysis
• Track content, event, market perception, account engagement, pipeline, win-rate, and deal-velocity metrics
• Support strategic deals through custom presentations, executive messaging, and competitive positioning
• Join executive briefings and finalist presentations
• Collaborate with Sales on strategic account planning, cross-sell opportunities, and client relationships
• Report to the VP of Portfolio & Industry Marketing

Industry Marketing Director – Legal

Product Marketing

• Build industry go-to-market positioning, narratives, and content
• Build and maintain industry bills of materials across verticals, including sales plays, executive pitch decks, use case libraries, vision demos, and competitive positioning
• Translate platform capabilities and competitive intelligence into vertical-specific value propositions and a cohesive portfolio story
• Develop industry positioning and content for Intapp.com
• Create go-to-market messaging, keynote presentations, and demos for Amplify and key industry events
• Analyze industry trends affecting go-to-market positioning and messaging
• Build differentiated thought leadership
• Create Intapp’s proprietary data and insights program using aggregated and anonymized operational data
• Design and execute primary and secondary research, including surveys, competitive analysis, market analysis, and third-party research synthesis
• Draft and co-author whitepapers, POV essays, research reports, and blogs
• Develop and evolve Intapp’s Firm AI maturity model
• Structure ambiguous problems, test hypotheses, and synthesize recommendations for firm leaders
• Build the operating model for scalable industry content
• Manage production cadence across authors, editorial, reviewers, and distribution
• Establish templates, asset libraries, and standards for reusable content
• Establish repeatable processes for the new function
• Track content and asset performance and apply findings to future cycles
• Partner with Industry Marketing Directors, Solution PMMs, Industry Principals, Marketing, and Sales

Industry Product Marketing Manager

Technical Project Manager

• Lead a technical delivery organization comprising integration and data migration teams
• Manage team leaders and hold ultimate accountability for Technical Delivery success
• Provide guidance, mentorship, career development, and foster a collaborative, high-performance culture
• Manage resource allocation and staffing across client engagements
• Lead client project escalations and ensure issues are resolved effectively
• Oversee end-to-end technical delivery from scoping and design through implementation and post-launch support
• Ensure technical deliverables meet quality standards and client expectations
• Collaborate with services leadership, project managers, product managers, and client success teams
• Provide hands-on technical leadership, including troubleshooting complex issues, guiding technical teams, and reviewing code and configurations
• Improve technical delivery processes, efficiency, risk management, and delivery quality
• Establish and maintain technical delivery frameworks and methodologies
• Track emerging SaaS trends, tools, and technologies
• Communicate project updates, risk assessments, and success metrics to internal and external stakeholders

Senior Manager, Technical Delivery

• Lead delivery of complex, high-value enterprise client implementations
• Manage multiple concurrent client engagements with accountability for budget, timelines, scope, and quality
• Coordinate internal resources, third-party vendors, and partner organizations across complex global delivery models
• Make real-time resourcing and prioritization decisions
• Define deliverables, roles, and responsibilities across project teams
• Coach and provide day-to-day guidance to Engagement Managers
• Track and analyze project scope, schedule, and financial performance
• Identify risks and variances and drive agreement on mitigations
• Exercise independent judgment on commercial decisions, including change orders and scope adjustments
• Navigate escalations and complex client situations with executive stakeholders
• Develop and execute recovery plans
• Build trusted advisor relationships with client executive stakeholders
• Manage client satisfaction and identify opportunities to expand Intapp’s value
• Generate referenceable outcomes supporting sales and renewals
• Champion Intapp’s delivery methodology and data quality standards
• Contribute to process improvement and share recommendations with delivery leadership
• Close out engagements, transfer deliverables and documentation to operations, and capture lessons learned

Senior Engagement Manager

• Own product positioning and messaging, including personas, message maps, and solution bills of materials
• Plan and run customer discovery and maintain product personas and ICPs
• Synthesize customer insights into positioning, packaging, pricing, and roadmap input
• Run win/loss programs and produce competitive summaries, landscape analyses, and battlecards
• Shape go-to-market motion, channels, timing, packaging, and pricing recommendations
• Lead product launches end-to-end and track readiness through adoption
• Build enablement toolkits, objection-handling best practices, talk tracks, and FAQs
• Deliver product training to sales and client success
• Brief demand generation on campaign messaging and recommend case study angles
• Own the product reference program and lead analyst briefings
• Own GTM performance reporting, identify motion gaps, and provide recommendations and OKR input
• Report to the Director of Product Marketing, AI Dealmaking Solutions

Product Marketing Manager – AI Dealmaking Solutions

• Own product positioning and messaging, including personas, message maps, and solution bills of materials
• Validate value propositions with customers and sales and refine positioning based on market response
• Plan and run customer discovery and maintain product personas and ICPs
• Synthesize client insights into positioning, packaging, pricing, and roadmap input
• Run win/loss programs and produce competitive summaries and landscape analyses
• Build battlecards and brief sellers on competitive differentiation
• Shape go-to-market motion, channels, and timing
• Coordinate cross-functional execution across product, sales, marketing, and post-sales
• Contribute analysis and recommendations to packaging and pricing decisions, including AI credits
• Lead launches end-to-end, own the RACI, track readiness, and drive adoption
• Build enablement toolkits, objection-handling practices, talk tracks, and FAQs
• Deliver product training to sales and client success
• Brief demand generation on campaign messaging and recommend case study angles
• Own the product reference program and lead analyst briefings
• Own GTM performance reporting, identify motion gaps, and provide recommendations and OKR input
• Report to the Director of Product Marketing, AI Dealmaking Solutions

Machine Learning Engineer

• Design and maintain NLP pipelines that extract, classify, and enrich structured knowledge from unstructured web content
• Build and operate agentic workflows that automate data collection, validation, and maintenance with minimal human-in-the-loop overhead
• Collaborate with product and data engineering teams to ship ML components that improve data quality and reliability
• Evaluate and integrate frontier models where they reduce complexity or improve coverage, prioritizing production stability
• Own systems through their full lifecycle, from design and deployment to monitoring and iteration

Software Engineer

• Design, develop, and deploy software solutions using .NET technologies, including C#, ASP.NET, and .NET Core
• Collaborate with cross-functional teams to gather and analyze requirements, define system architecture, and propose technical solutions
• Develop scalable and reliable cloud-native applications on Azure
• Leverage Azure App Service, Azure Functions, Azure SQL Database, Azure Cosmos DB, Azure Storage, and Azure DevOps
• Implement security, performance, and reliability best practices
• Write clean, maintainable, and well-documented code
• Conduct code reviews and provide constructive feedback
• Mentor junior team members
• Stay current with emerging software development and cloud computing technologies

Account Executive

• Serve as a trusted advisor and market-facing representative for Intapp within a defined geographic territory
• Drive awareness of Intapp products and services within the legal industry
• Grow revenue across named accounts by identifying upsell opportunities and guiding customers toward measurable success
• Build and maintain deep, multi-threaded relationships with Managing Partners, General Counsel, CIOs, COOs, and other stakeholders
• Educate law firms and legal departments on Intapp’s products, solutions, and AI capabilities, including Intapp Celeste
• Champion AI adoption and connect client challenges to AI-powered legal workflows
• Identify, develop, and manage a pipeline of opportunities using the Intapp Sales Methodology
• Maintain accurate CRM data throughout the sales cycle
• Meet and exceed targets for add-on sales, upgrades, and renewal retention
• Engage at-risk clients to strengthen relationships, address concerns, and mitigate churn
• Represent Intapp in marketing initiatives, press releases, case studies, and industry events
• Participate in speaking engagements at ILTACON, CLOC, and legal technology user groups

Enterprise Account Executive

• Serve as a trusted advisor and market-facing representative for Intapp within a defined geographic territory
• Drive awareness of Intapp products and services within the legal industry
• Grow revenue across named accounts through upsell opportunities and multi-threaded client relationships
• Guide customers toward measurable success with Intapp solutions
• Build and maintain relationships across named accounts with key stakeholders including Managing Partners, General Counsel, CIOs, and COOs
• Educate law firm clients and legal department prospects on Intapp’s product and solution suite, including AI capabilities and Celeste
• Champion AI adoption and connect client challenges to Intapp Celeste’s capabilities
• Identify, develop, and manage a pipeline of opportunities using the Intapp Sales Methodology
• Maintain accurate CRM data throughout the sales cycle
• Meet and exceed targets for add-on sales, upgrades, renewals, and retention
• Engage at-risk clients to strengthen relationships, address concerns, and mitigate churn
• Represent Intapp in marketing initiatives, press releases, case studies, industry events, conferences, and speaking engagements

Enterprise Account Executive – Legal

Support Engineer

• Investigate, triage, and resolve tickets entering the help desk queue
• Apply troubleshooting methods and techniques and document all actions taken
• Assist clients with technical product and configuration questions
• Resolve technical product issues, update ticket information, and communicate resolutions to clients
• Prepare detailed specifications and reproduction steps for escalated items such as product defects
• Identify potential resolution delays, take corrective action, and manage client communications
• Provide clear verbal and written communication to client support contacts
• Develop and document efficient methods for recurring issues
• Provide feedback on potential product development and enhancement areas
• Research complex issues using in-depth knowledge of Intapp solutions
• Engage appropriate resources to resolve high-priority or complex issues while maintaining client satisfaction

Principal Consulting Lead

AI Engineer, Billing & Revenue

Partner Manager

Manager, DealCloud Delivery

Industry Marketing Director – Legal

Industry Product Marketing Manager

Senior Manager, Technical Delivery

Senior Engagement Manager

Product Marketing Manager – AI Dealmaking Solutions

Product Marketing Manager – AI Dealmaking Solutions

Machine Learning Engineer

Software Engineer

Enterprise Account Executive

Enterprise Account Executive – Legal

Client Support Engineer