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Intapp

Senior Engagement Manager

Intapp

. Lead delivery of complex, high-value enterprise client implementations .

Posted 9/24/2026full-timeCharlotte • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading enterprise cloud software implementations, managing high-complexity client engagements, and delivering exceptional client satisfaction. Proficient in project management practices, risk mitigation, and building trusted advisor relationships with executive stakeholders.

Highest-signal resume keywords
Enterprise Cloud Software DeliveryProject Management PracticesClient Engagement ManagementSaaS Implementation PatternsAnalytical And Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementBudget ManagementScope ManagementRisk IdentificationChange Order ManagementData Quality StandardsProcess ImprovementComplex IntegrationsDelivery MethodologyClient Satisfaction Management
Soft Skills
Attention To DetailAnalytical SkillsProblem-Solving SkillsConflict ResolutionCommunication Skills
Tools & Technologies
MS Office ToolsetProject Management Tools
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Legal SectorFinancial SectorProfessional Services SectorEnterprise Client ImplementationsHigh-Value Engagements

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead delivery of complex, high-value enterprise client implementations
  • Manage multiple concurrent client engagements with accountability for budget, timelines, scope, and quality
  • Coordinate internal resources, third-party vendors, and partner organizations across complex global delivery models
  • Make real-time resourcing and prioritization decisions
  • Define deliverables, roles, and responsibilities across project teams
  • Coach and provide day-to-day guidance to Engagement Managers
  • Track and analyze project scope, schedule, and financial performance
  • Identify risks and variances and drive agreement on mitigations
  • Exercise independent judgment on commercial decisions, including change orders and scope adjustments
  • Navigate escalations and complex client situations with executive stakeholders
  • Develop and execute recovery plans
  • Build trusted advisor relationships with client executive stakeholders
  • Manage client satisfaction and identify opportunities to expand Intapp’s value
  • Generate referenceable outcomes supporting sales and renewals
  • Champion Intapp’s delivery methodology and data quality standards
  • Contribute to process improvement and share recommendations with delivery leadership
  • Close out engagements, transfer deliverables and documentation to operations, and capture lessons learned

Requirements

What you’ll need
  • 8+ years’ proven experience in a Project Manager or Engagement Manager role delivering enterprise cloud software implementations
  • At least 3 years managing high-complexity, high-value engagements in the legal, financial, or professional services sectors
  • Deep understanding of enterprise cloud software delivery, SaaS implementation patterns, and complex integrations
  • Ability to advise clients and internal teams on delivery approach and architecture tradeoffs
  • Demonstrated ability to lead and influence without direct authority across large, distributed, matrixed teams
  • Bachelor’s Degree
  • Strong attention to detail with analytical and problem-solving skills
  • Ability to work well with large and diverse virtual matrixed teams
  • Ability to work under pressure and diffuse conflict without confrontation
  • Experience with project management practices and tools to create, manage, and track project performance
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills, including attention to detail and multitasking skills
  • Experienced user of MS Office toolset

Benefits

Comp & perks
  • Professional development opportunities
  • Reimbursement for training and continuing education
  • Modern, open offices
  • Complimentary lunches
  • Fully stocked kitchens
  • Wellness programs
  • Flexible time off programs
  • Family-formation benefits
  • Paid volunteer time off
  • Donation matching program
  • Flexible work environment