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Technology Applications Specialist
Integral Diagnostics (IDX). Work with stakeholders to identify, analyse and implement opportunities for improvement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Radiology Applications, including configuration, testing, and ongoing support, while effectively managing workflows and collaborating with stakeholders to enhance clinical operations.
Highest-signal resume keywords
Radiology Applications ExperienceUnderstanding of Radiology WorkflowsTroubleshooting and Problem-Solving SkillsExperience with Microsoft TechnologiesCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Configuration of Clinical ApplicationsTesting and Validation of Radiology ApplicationsMonitoring Application PerformanceSupport for RIS, PACS, and HL7Incident Resolution in ITSM Platform
Soft Skills
Strong Organisational SkillsEffective Communication with StakeholdersAbility to Manage Competing Priorities
Tools & Technologies
ITSM PlatformMicrosoft Technologies
Industry Keywords
Radiology EnvironmentClinical WorkflowsQuality AssuranceProject Management
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Work with stakeholders to identify, analyse and implement opportunities for improvement
- Provide clinical applications expertise, configuration, testing and ongoing application support
- Troubleshoot and resolve technical, workflow and application issues
- Assist with radiologist onboarding, training sessions and staff demos
- Deliver timely, high-quality support and resolutions for incidents and service requests recorded in the ITSM platform
- Monitor application performance and help maintain reliable clinical workflows
- Liaise with application vendors to resolve issues and ensure quality service delivery
- Collaborate with internal IT teams, radiologists and operational stakeholders
- Assist with maintaining, testing and validating radiology applications
- Support effective workflows and continuous improvement through user guides and multimedia resources
Requirements
What you’ll need- Demonstrated Radiology Applications experience and knowledge
- Previous experience working within a radiology environment, either in the private or public sector
- Strong understanding of radiology workflows and the interaction between RIS, PACS and HL7
- Experience supporting, maintaining, monitoring, testing and validating clinical or radiology applications
- Experience working with Microsoft technologies and products
- Strong troubleshooting and problem-solving skills
- Experience in customer relationship management, project management and/or quality assurance
- Strong organisational skills and ability to manage competing priorities in a fast-paced environment
- Proven experience providing high-quality support to end users across different levels of an organisation
- Ability to communicate confidently with technical and non-technical stakeholders, vendors and clinical teams
Benefits
Comp & perks- Diverse group of clinical, operational and technology professionals
- Exposure to business-critical applications
- Opportunity to contribute to improvements in technology and radiology workflows
- Multicultural and diversity workplace