Integral Diagnostics (IDX)

Team Leader

• Coordinate day-to-day radiology bookings across modalities and sites
• Supervise the Booking Centre team, providing leadership, direction, and support
• Monitor and manage call KPIs, including volumes, wait times, abandonment rates, and productivity
• Monitor booking quality, workflow adherence, and service standards
• Prepare, review, and analyse Booking Centre performance reports
• Support recruitment activities, including shortlisting, interviewing, and onboarding
• Lead and coordinate training for booking staff, including new starters and refresher training
• Act as an escalation point for complex bookings and patient or referrer issues
• Support continuous improvement and standardisation across booking workflows

Team Leader – Booking Centre

General

• Join the team at the recently upgraded Glenorchy clinic
• Rotate through the three Hobart practices: Hobart City, Glenorchy and Rosny
• Deliver high-quality imaging within a modern clinical setting
• Work with high-performing teams and up-to-date equipment
• Perform radiography across CT, MRI and/or X-Ray modalities, with upskilling available

Radiographer

• Perform sonography across a broad range of ultrasound modalities, including MSK, obstetrics, vascular, general, and interventional
• Work as part of the dynamic and comprehensive Carlton clinic
• Travel to nearby clinics such as North Melbourne, South Melbourne, and Fairfield when required
• Deliver high-quality imaging and service excellence
• Work independently and collaboratively within a supportive, team-focused culture
• Participate in professional development, CPD, subspecialty pathways, and leadership opportunities

Sonographer

• Perform a broad range of general and advanced imaging procedures across the network
• Perform General X-ray, CT, MRI, Bone Mineral Densitometry (BMD), and OPG procedures
• Work across private practice and hospital settings
• Report to the Chief Radiographer
• Collaborate with Radiologists, Radiographers, Sonographers, and administrative staff
• Deliver exceptional patient care

Medical Receptionist

• Answer calls from patients and referrers
• Schedule appointments using the Visage RIS system
• Manage appointments to maximize efficiency
• Action patient referrals from multidisciplinary teams
• Inform patients about preparation, cost estimates, and other requirements
• Work as part of a team and serve as the face of the organisation
• Deliver high service standards to patients, referrers, and the community
• Work Monday to Friday across Albury clinics