Customer Service Representative

Integrated Lawn Care, Inc.

. Provide outstanding support to customers by answering inquiries, processing orders, resolving issues, and providing general information regarding lawn care and chemical services .

Posted 9/18/2026full-timeColorado Springs • Colorado • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and problem-solving skills while providing exceptional customer support in a fast-paced environment. Proficient in managing customer inquiries, maintaining accurate records, and collaborating effectively with teams.

Highest-signal resume keywords

Strong Communication SkillsProblem-Solving SkillsAttention to DetailCustomer Management Software ExperienceBasic Computer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsProfessional AttitudePatience

Tools & Technologies

CRM SystemMicrosoft Office

Industry Keywords

Customer ServiceLawn CareChemical ServicesCall Center ExperienceCustomer Inquiries

About the role

Key responsibilities & impact

Provide outstanding support to customers by answering inquiries, processing orders, resolving issues, and providing general information regarding lawn care and chemical services
Answer customer inquiries via phone, email, and chat
Schedule, modify, and confirm lawn care service appointments
Provide accurate information about chemical lawn care programs, products, and promotions
Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members
Maintain detailed and accurate records of customer interactions in the CRM system
Proactively follow up with customers to ensure satisfaction and address service-related questions
Assist with billing inquiries, payment processing, and account updates
Collaborate with sales and operations teams to ensure seamless customer service delivery

Requirements

What you’ll need

High school diploma or equivalent
No experience required
Strong communication skills (verbal and written)
Strong problem-solving skills and ability to resolve issues effectively
Ability to handle high volumes of customer inquiries in a fast-paced environment
Strong attention to detail and accuracy in data entry and record-keeping
Basic computer proficiency
Ability to manage difficult situations with patience and professionalism
Strong interpersonal skills and ability to work collaboratively with teams
A positive, professional attitude
College coursework is a plus
Call center or customer-facing environment is a plus
Experience with Microsoft Office and customer management software is preferred
Prior customer service experience is a plus but not required

Benefits

Comp & perks

Training will be provided
Diversity, equity, and inclusion commitment