Patient Access Specialist

INTEGRIS Health

. Provide patient access services for ancillary, diagnostic, surgical, and emergency services .

Posted 10/6/2026full-timeOklahoma City • Oklahoma • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including scheduling, registration, and insurance verification, while ensuring compliance with federal and state regulations. Proficient in financial counseling and patient account management to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Patient Access OperationsInsurance VerificationFinancial CounselingMedical TerminologyCompliance with HIPAA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingRegistrationBillingCollectionsICD 10 CodingCPT CodingPatient Portion CalculationAuthorization ActivitiesDocument ImagingPayment Processing

Soft Skills

Customer ServiceCommunicationProblem SolvingInterpersonal SkillsAttention to Detail

Certifications & Qualifications

AAHAM CRCSHFMA CRCRNAHAM CHAA

Industry Keywords

Patient Access ServicesHealthcareEMTALAPayer RegulationsFinancial Clearance

About the role

Key responsibilities & impact

Provide patient access services for ancillary, diagnostic, surgical, and emergency services
Facilitate efficient operations, expeditious reimbursement, and customer and employee satisfaction
Act as a liaison between INTEGRIS and patients, providers, and payers for pre-care account resolution
Explain coverage eligibility, benefits, financial liability, billing practices, and coverage terminology
Perform coverage eligibility, insurance verification, patient portion calculation, and authorization activities
Conduct financial counseling, including government program and financial assistance screening
Process payment options, point-of-service payments, demographic verification, signatures, document imaging, and documentation
Adjust service area schedules and accommodate special requests
Answer inbound calls and resolve patient, provider, and payer concerns
Collect patient payments and ensure financial clearance
Document patient account activities, authorization requirements, and patient liability
Respond to inquiries about pre-care services, policies, coverage, benefits, and financial liability
Use multiple resources to resolve inquiries and review patient accounts or prior authorization requirements
Follow payer regulations, performance standards, policies, procedures, third-party contracts, and safety rules

Requirements

What you’ll need

1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)
Previous experience in scheduling, registration, insurance, billing, collections, or customer service in a hospital or physician's office setting
May substitute successful completion of a 1100+ related Career Tech program or one year of college coursework in a related field for experience
College coursework in a related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred
Previous experience with medical terminology, basic ICD 10 and CPT coding preferred
Compliance with applicable federal and state regulations, including EMTALA and HIPAA

Benefits

Comp & perks

Front-loaded PTO
Medical benefits through the extensive INTEGRIS Health network
Financial assistance for continued education
24/7 mental health support