Patient Access Specialist

INTEGRIS Health

. Ensure appropriate complex patient access transactions, including coverage eligibility, insurance verification, patient portion calculation, and authorization requirements .

Posted 9/24/2026full-timeOklahoma City • Oklahoma • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including insurance verification, financial counseling, and compliance with healthcare regulations. Proficient in managing patient accounts and resolving inquiries while maintaining high standards of service and confidentiality.

Highest-signal resume keywords

Patient Access OperationsInsurance VerificationFinancial CounselingMedical TerminologyHealthcare Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingRegistrationBillingCollectionsICD-10 CodingCPT CodingDocument ImagingPoint-of-Service PaymentsAuthorization RequirementsFinancial Clearance

Soft Skills

Customer ServiceCommunicationProblem SolvingAttention to DetailInterpersonal Skills

Certifications & Qualifications

AAHAM CRCSHFMA CRCRNAHAM CHAA

Industry Keywords

EMTALAHIPAAHealthcare RegulationsPatient LiabilityThird-Party Contracts

About the role

Key responsibilities & impact

Ensure appropriate complex patient access transactions, including coverage eligibility, insurance verification, patient portion calculation, and authorization requirements
Perform financial counseling, screen for government programs and financial assistance, explain payment options, process point-of-service payments, verify demographics, obtain signatures, and complete document imaging
Adjust service area schedules and accommodate special requests from internal and external customers
Accept inbound calls from patients, physician offices, and insurance carriers and resolve concerns
Collect patient payments and follow authority levels to ensure financial clearance
Document patient account activities, authorization requirements, and patient liability requirements
Respond to inquiries about pre-care services, policies, coverage, benefits, and financial liability
Use multiple resources to resolve patient or payer inquiries and prepare or review patient accounts and prior authorization requirements
Explain payer regulations, coverage benefits, and financial liability to patients
Maintain compliance with performance standards, EMTALA, HIPAA, regulations, policies, procedures, guidelines, and third-party contracts
Follow safety rules, report accidents, and correct minor safety hazards

Requirements

What you’ll need

1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)
Previous experience in scheduling, registration, insurance, billing, collections, or customer service in a hospital or physician's office setting
May substitute successful completion of a 1100+ related Career Tech program or one year of college coursework in a related field for experience
College coursework in a related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred
Previous experience with medical terminology, basic ICD-10 and CPT coding preferred
High school graduate

Benefits

Comp & perks

Front-loaded PTO
Medical benefits through the extensive INTEGRIS Health network
Financial assistance for continued education
24/7 mental health support