Scheduling Specialist

INTEGRIS Health

. Perform routine scheduling and registration activities, including handling incoming scheduling calls and scheduling patients .

Posted 9/24/2026full-timeWoodward • Oklahoma • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Patient Access operations, including scheduling, registration, and insurance verification, while ensuring compliance with regulations such as EMTALA and HIPAA. Proficient in managing patient interactions and resolving issues effectively in a fast-paced healthcare environment.

Highest-signal resume keywords

Patient Access OperationsInsurance VerificationScheduling and RegistrationHealthcare CertificationICD 10 and CPT Coding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingInsurance VerificationPoint-of-Service PaymentsDocument ImagingPatient Portion CalculationReimbursement AssistanceBasic ICD 10 CodingCPT Coding

Soft Skills

Effective CommunicationProblem ResolutionTime Management

Tools & Technologies

PC SoftwareStandard Office Equipment

Certifications & Qualifications

AAHAM CRCSHFMA CRCRNAHAM CHAA

Industry Keywords

EMTALAHIPAAHealthcare OperationsPatient AccessQuality Improvement

About the role

Key responsibilities & impact

Perform routine scheduling and registration activities, including handling incoming scheduling calls and scheduling patients
Verify patient demographic information and process point-of-service payments
Provide general preparation instructions and perform document imaging according to documentation standards
Perform patient access transactions, including coverage eligibility, insurance verification, patient portion calculation, and authorization requirements
Manage heavy phone volume and work under time pressure while interacting with patients and health system departments and caregivers
Resolve routine patient issues and assist with reimbursement questions
Make outbound and accept inbound calls from patients, physician offices, and insurance carriers
Collect patient payments and follow levels of authority to ensure financial clearance
Communicate effectively by telephone, email, and verbally
Participate in process improvement and continuous quality improvement initiatives
Establish goals with supervisors and track progress
Comply with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts

Requirements

What you’ll need

1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, customer service)
Previous experience in scheduling, registration, insurance, billing, collections, or customer service in a hospital or physician's office setting
Experience utilizing standard office equipment and PC software
Preferred: College coursework in a related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA)
Preferred: Previous experience with medical terminology, basic ICD 10 and CPT coding

Benefits

Comp & perks

Front-loaded PTO
Medical benefits through the extensive INTEGRIS Health network
Financial assistance for continued education
24/7 mental health support