Scheduling Specialist

INTEGRIS Health

. Coordinate patient scheduling and registration activities, including inbound/outbound calls, patient information collection and verification, appointment preparation instructions, documentation, and point-of-service payments.

Posted 10/21/2026full-timeOklahoma City • Oklahoma • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including scheduling, registration, and insurance verification, while ensuring compliance with EMTALA and HIPAA regulations. Proficient in managing high call volumes and competing priorities with a focus on service excellence and process improvement.

Highest-signal resume keywords

Patient Access OperationsInsurance VerificationMedical TerminologyICD 10 CodingCPT Coding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingRegistration ActivitiesFinancial Clearance FunctionsPayment CollectionReimbursement Inquiry Resolution

Soft Skills

CommunicationProblem-SolvingTime Management

Tools & Technologies

PC SoftwareStandard Office Equipment

Certifications & Qualifications

AAHAM CRCSHFMA CRCRNAHAM CHAA

Industry Keywords

EMTALAHIPAAHealthcare CompliancePatient Information CollectionContinuous Quality Improvement

About the role

Key responsibilities & impact

Coordinate patient scheduling and registration activities, including inbound/outbound calls, patient information collection and verification, appointment preparation instructions, documentation, and point-of-service payments.
Perform patient access and financial clearance functions, including insurance verification, eligibility review, patient responsibility estimation, authorization requirements, payment collection, and reimbursement inquiry resolution.
Communicate with patients, physician offices, insurance carriers, caregivers, and other departments to resolve inquiries and concerns.
Manage high call volumes and competing priorities while maintaining accuracy, productivity, and service excellence.
Participate in process improvement and continuous quality initiatives, establish goals, and monitor outcomes.
Ensure compliance with EMTALA, HIPAA, applicable regulations, organizational policies, and contractual requirements.

Requirements

What you’ll need

1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, customer service).
Experience utilizing standard office equipment and PC software.
Previous experience with medical terminology, basic ICD 10 and CPT coding.
Preferred: College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA).

Benefits

Comp & perks

Front-loaded PTO
Medical benefits through the extensive INTEGRIS Health network
Financial assistance for continued education
24/7 mental health support