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Senior Patient Accounting Specialist – Physician Billing
INTEGRIS Health. Process complex transactions, including global transplant cases, payer audits, payer withholds, and complex data from multiple sources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare billing, collections, and denials management, with a strong understanding of regulatory compliance and payer relationships. Proficient in processing complex transactions and executing appeals while maintaining accurate documentation and reporting.
Highest-signal resume keywords
Healthcare Billing ExperienceDenials ManagementClaims ProcessingHealthcare Certification (CRCR, CRCS, CHAA)Knowledge of ICD-10 and CPT-4
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementPayment ProcessingAuditingData AnalysisAppeals ProcessDocumentationRegulatory CompliancePayer RelationsReport PreparationBilling Software
Soft Skills
Effective CommunicationProblem SolvingCollaborationAttention to DetailIndependent Decision-Making
Tools & Technologies
Microsoft OfficeBilling SoftwareClaims Management Software
Certifications & Qualifications
CRCRCRCSCHAA
Industry Keywords
HealthcareDenialsPayer AuditsMedicareMedicaidThird-Party ContractsNCQA GuidelinesFair Debt Collection PracticesHIPAAState and Federal Regulations
About the role
Key responsibilities & impact- Process complex transactions, including global transplant cases, payer audits, payer withholds, and complex data from multiple sources
- Review and resolve denied and underpaid/overpaid claims and carry out the appeals process
- Maintain third-party payer relationships and respond to inquiries, complaints, and correspondence related to denials, appeals, payments, and audits
- Import and process payment files, process claims, collect insurance, and/or perform physician charge entry
- Execute auditing and denial appeals, including receiving, assessing, documenting, tracking, responding to, and resolving appeals with third-party and government payers
- Monitor payer files for accuracy and update pertinent documentation
- Research claims, files, best practices, and policy reforms
- Conduct internal and external correspondence in accordance with organizational regulations
- Work with internal departments and external organizations to resolve complex accounts
- Maintain data for trending payer issues, underpayments, banking errors, and payment trends
- Prepare, maintain, assist with, and submit reports
- Make complex decisions independently within the scope of the position
- Participate in service, process, and quality improvement activities and provide feedback to management
- Maintain knowledge of state and federal regulations, accreditation/compliance requirements, fraud and abuse, confidentiality, HIPAA, and INTEGRIS Health policies
- Contribute to testing system modifications and collaborate with IT staff and department managers on implementation
- Participate in professional development
- Report to the department manager or supervisor as assigned
Requirements
What you’ll need- Four years experience in healthcare billing, collections, payment processing, or denials management (denials management experience preferred)
- Understands or has worked in 3+ areas of healthcare such as billing and collections and denials or registration and billing and collections preferred
- Healthcare certification (CRCR, CRCS, CHAA) preferred
- Bachelors Degree preferred
- Previous experience in DRG, ICD-10, CPT-4 and UB04/CMS-1500 claim billing
- Knowledge of legal documents, contract documents, and collection agency procedures and legal procedures
- Previous experience in Microsoft Office and billing and claims management software
- Previous experience with hospital billing and reimbursement, physician billing and reimbursement, Medicare and Medicaid denials and appeals, commercial payer denials and appeals, third-party contracts, NCQA guidelines for denials and appeals, federal and state regulations relating to denials and appeals, and Fair Debt Collection Practices
- Must be able to communicate effectively in English (verbal/written)
- Must follow standard precautions
- Potential exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals
Benefits
Comp & perks- Front-loaded PTO
- Medical benefits through the extensive INTEGRIS Health network
- Financial assistance for continued education
- 24/7 mental health support
- Career and development opportunities