Product Analyst, Pendo

Intel 471

. Support the day-to-day operation of Pendo, including tagging, configuration, dashboards, reports, and data quality .

Posted 10/26/2026contractRemote • Croatia, Serbia, Bulgaria, Poland, Denmark, RomaniaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Operations and Analytics, with a strong focus on Pendo for tagging, dashboard creation, and reporting. Capable of providing insights into product usage and customer behavior while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Pendo Dashboard DevelopmentProduct AnalyticsData Quality ManagementAnalytical Problem-SolvingKPI and OKR Measurement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OperationsTaggingDashboard CreationReportingData AnalysisSQLAnalytics Tools

Soft Skills

Attention to DetailCollaborative CommunicationCuriosity

Tools & Technologies

PendoGrafanaBI Tools

Industry Keywords

Product UsageFeature AdoptionCustomer BehaviorProduct KPIsInternational Team Collaboration

Tech Stack

Tools & technologies

GrafanaSQL

About the role

Key responsibilities & impact

Support the day-to-day operation of Pendo, including tagging, configuration, dashboards, reports, and data quality
Build and maintain Pendo dashboards and reporting to help Product Managers understand product usage, feature adoption, and customer behavior
Ensure new product capabilities are appropriately tagged and measurable after release
Provide ongoing adoption and usage reporting
Assist Product Managers with analytics questions and investigate trends or changes in usage
Communicate findings clearly
Use Grafana, BI tools, and internal systems to supplement Pendo data when additional context is needed
Support Product and leadership reporting, including dashboards and recurring measurements used to track Product KPIs
Support KPI and OKR measurement and surface useful insights
Interact and work closely with other areas of the company as needed
Report to the Chief Product Officer
Potentially develop toward a Product Owner capacity over time
Travel occasionally within the United States, Europe, and Asia

Requirements

What you’ll need

2-4 years of demonstrable experience in Product Operations, Product Analytics or a similar role
Hands-on experience with Pendo is required, including working with tagging, dashboards, reports, and product usage analytics
Experience building and maintaining dashboards, reports, or recurring analytics used by business or product teams
Strong analytical and problem-solving skills, with curiosity about how customers use software products and an ability to investigate questions using data
Good attention to detail and the ability to work collaboratively with Product Managers and clearly communicate useful findings
Experience with Grafana, SQL, BI platforms, or other analytics tools is helpful but not required
Comfort working with diverse professional and cultural backgrounds
Ability to work with an international team across the United States, South America, Western and Eastern Europe, and Asia

Benefits

Comp & perks

Competitive compensation
Remote-friendly culture
Wellness programs
Employee recognition program
A variety of professional development opportunities
Inclusive culture focused on people, customers and innovation