Care Account Manager, Clinical

Intellect

. Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required.

Posted 10/13/2026part-timeRemote • United Kingdom, France, BelgiumMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting acute risk assessments and delivering psychotherapy in both French and English, with a strong focus on managing fitness-for-work evaluations and clinical documentation. Proven ability to develop clinical protocols and provide training to non-clinical staff while maintaining compliance within diverse regulatory environments.

Highest-signal resume keywords

Fluency In French And EnglishRegistered Clinical PsychologistClinical Risk ManagementFitness-For-Work AssessmentsClinical Protocol Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Acute Risk AssessmentPsychotherapy DeliveryFitness-For-Work EvaluationClinical DocumentationCase ManagementReturn-To-Work PlanningRisk Framework DevelopmentSOP CreationClinical ReportingTraining Delivery

Soft Skills

Interpersonal CommunicationCollaborationDecision-MakingProblem-SolvingAdaptability

Certifications & Qualifications

Current Registration As Clinical Psychologist Or Counsellor

Industry Keywords

Occupational Mental HealthRemote DeliveryMultinational WorkforceExpatriate ExperienceIndustrial Operating Environments

About the role

Key responsibilities & impact

Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required.
Deliver individual counselling and psychotherapy across the supported caseload, virtually.
Conduct fitness-for-work assessments and produce associated clinical documentation.
Write risk assessments, session documentation, return-to-work memoranda and fitness-for-work reports.
Own each case end to end, from referral through assessment, treatment, fitness-for-work and reintegration to closure.
Align support plans with client on-site teams and manage clinically indicated adjustments.
Coordinate with internal helpline, care excellence and network partnership teams.
Review open cases and follow up on stalled items.
Confirm risk tiering, set review cadence and make required clinical decisions.
Escalate cases exceeding remote-delivery scope or requiring in-person intervention.
Work within differing regulatory, medical and emergency-escalation environments.
Co-develop and maintain clinical protocols, risk frameworks and SOPs, including French-language versions.
Design and deliver clinical training and framework guidance to non-clinical client staff in French and English.
Build the in-market provider network alongside Network Partnerships.
Act as named clinical contact for client chaplaincy, medical and health and safety leads.
Produce case tracking and monthly clinical reporting on presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into actionable recommendations.

Requirements

What you’ll need

Full professional fluency in French and English, to the standard required for clinical assessment, therapy delivery and client-facing documentation in both languages.
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction and the right to practise remotely.
Master's degree in clinical psychology, counselling or a related field.
Minimum three years in clinical practice, including direct delivery of assessment and therapy to adults.
Demonstrable experience managing acute risk, including suicidality, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Able to work four hours a day, Monday to Friday, within the 08:00 to 17:00 UK and West Africa window.
Desirable: Experience working across multiple jurisdictions or with expatriate, rotational or multinational workforces.
Desirable: Understanding of remote industrial, mining, resources or energy operating environments.
Desirable: Additional language capability, particularly Mandarin.
Desirable: Experience contributing to clinical protocols, risk frameworks or SOPs.
Desirable: Prior case management or clinical account experience in a commercial setting.