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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in high-volume talent acquisition, leading recruiting teams, and managing the full recruiting lifecycle. Proficient in recruitment marketing, programmatic job advertising, and utilizing AI technology to enhance recruiting processes.
Highest-signal resume keywords
Talent Acquisition ExperienceHigh-Volume RecruitingRecruitment MarketingClient-Facing ExperienceWorkday Recruiting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Full Recruiting Lifecycle ManagementHigh-Volume Agent HiringRecruiting KPIs TrackingData Analysis with ATSSourcing Channel Knowledge
Soft Skills
Coaching SkillsStakeholder ManagementCommunication SkillsResilienceAdaptability
Tools & Technologies
AI TechnologyProgrammatic Job AdvertisingText-Based Recruiting ToolsChat-Based Recruiting ToolsATS
Industry Keywords
BPO RecruitingContact Center RecruitingMulti-Site HiringCommunity PartnershipsEmployer Brand Visibility
About the role
Key responsibilities & impact- Own recruiting strategy, execution, and results for all US sites and remote programs
- Lead, coach, and develop a team of recruiters to achieve hiring targets
- Set performance expectations, conduct one-on-ones, and build accountability and continuous improvement
- Oversee the full recruiting lifecycle for high-volume agent hiring from intake and sourcing through offer acceptance and onboarding handoff
- Recruit for supervisors, team leads, support staff, and specialized operations positions
- Lead hiring for new program launches, ramps, and site openings across multiple states
- Plan and run hiring events, job fairs, and community and school partnerships across US markets
- Partner with Operations, HR, Training, and Workforce Management to forecast staffing needs and plan hiring and training
- Work directly with clients as a recruiting partner, setting expectations and reporting progress
- Build talent pipelines for new programs and future expansion
- Create multi-channel recruitment marketing campaigns
- Adopt AI technology and manage internal change processes
- Use programmatic job advertising and text- and chat-based recruiting
- Track and report recruiting KPIs and use results to improve team performance
- Strengthen employer brand visibility in competitive US labor markets
- Ensure a consistent candidate experience and compliance with employment regulations
- Use the ATS fully, including workflows, reporting, and data integrity
Requirements
What you’ll need- 3–5 years of talent acquisition experience in a high-volume recruiting setting
- BPO or contact center recruiting experience
- Experience leading a recruiting team
- Experience supporting multi-site or multi-state hiring operations including remote hiring
- Experience recruiting for new program launches or site openings
- Hands on experience with recruitment marketing, programmatic job advertising, and text or chat-based recruiting tools
- Comfort using AI in daily work, and a track record of finding, testing, and putting new recruiting technology into practice
- Client-facing experience, with the ability to build strong relationships, manage expectations, and communicate well with internal and external stakeholders
- A track record of meeting aggressive hiring goals in a fast-paced environment
- Experience managing the full recruiting pipeline from intake to offer acceptance
- Strong analytical skills, including working with ATS data and building recruiting reports
- Knowledge of US labor markets, sourcing channels, and competitive hiring strategies
- Excellent communication, coaching, and stakeholder management skills
- Resilience and adaptability, and the ability to stay focused on solutions under pressure
- Ability to travel up to approximately 25%
- Hands-on Workday Recruiting experience is strongly preferred
Benefits
Comp & perks- Medical, Dental, Vision insurance
- 401k
- Paid time off
