Solutions Engineer – Implementation

intenseye

. Support the sales team during technical proof-of-concept phases when specialized deployment expertise is needed.

Posted 9/24/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $135,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical implementation skills in deploying Intenseye solutions across Edge, Cloud, and Hybrid environments, with expertise in IP camera systems, networking, and cloud connectivity. Capable of managing multiple customer deployments while ensuring technical compliance and effective communication with stakeholders.

Highest-signal resume keywords

Technical ImplementationNetworking ExpertiseIP Camera SystemsCloud ConnectivityProject Management

ATS Keywords

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Hard Skills

Technical ImplementationNetworking (TCP/IP, DNS, VLANs, Firewalls, VPN)IP Camera SystemsCloud Connectivity (AWS/GCP/Azure)REST APIsEdge ComputingVideo Codecs (H.264/H.265)Industrial Protocols (OPC UA, Modbus, EtherNet/IP)SCADA SystemsDevOps Tools (Docker, Python Scripting)

Soft Skills

Technical CommunicationProject ManagementCustomer-Centric MindsetProblem SolvingCollaboration

Tools & Technologies

Video Management Systems (VMS)BalenaOSFleet Management PlatformsIoT Device ManagementApache PulsarNATS

Certifications & Qualifications

CCNACompTIA Network+AWS Certified Solutions ArchitectAzure Administrator

Industry Keywords

Enterprise SoftwareManufacturingLogisticsIndustrial EnvironmentsEHSWorkplace Safety SystemsAI/ML Model DeploymentComputer VisionEdge AI Applications

Tech Stack

Tools & technologies

ApacheAWSAzureCloudDNSDockerFirewallsGoogle Cloud PlatformIoTLinuxPulsarPythonTCP/IP

About the role

Key responsibilities & impact

Support the sales team during technical proof-of-concept phases when specialized deployment expertise is needed.
Lead end-to-end technical implementation of Intenseye solutions across Edge, Cloud, and Hybrid environments.
Configure and deploy IP camera integrations using RTSP/ONVIF across VMS platforms including Avigilon, Genetec, and Milestone.
Deploy and configure industrial protocol integrations including OPC UA, EtherNet/IP, and Modbus TCP/RTU with PLCs, SCADA, and IoT systems.
Set up secure, outbound-only connectivity to Intenseye cloud services.
Design deployment architectures, including edge processing, server specifications, and network topology, based on customer constraints.
Conduct IT requirements reviews, camera compatibility assessments, and validate technical prerequisites before deployment.
Configure safety rules and use cases such as PPE, restricted zones, and LOTO based on customer EHS requirements.
Partner with Implementation Managers and Customer Success Managers to ensure smooth technical handoffs throughout the customer lifecycle.
Work with Product and Engineering teams to identify custom solution requirements, escalate bugs, and provide field feedback.
Collaborate with Security and Compliance teams on customer IT security questionnaires and technical due diligence.
Monitor deployment stability, coordinate model fine-tuning, and create technical documentation and runbooks for customers.
Collaborate cross-functionally with Implementation, Product/Engineering, Security/Compliance, and Sales teams.

Requirements

What you’ll need

2-3 years in technical implementation, solutions engineering, or systems integration deploying enterprise software/hardware.
Strong expertise in networking (TCP/IP, DNS, VLANs, firewalls, VPN) and Windows/Linux server administration/virtualization.
Hands-on experience with IP camera systems, RTSP, and Video Management Systems (VMS).
Experience with enterprise IT in manufacturing, logistics, or industrial environments; Fortune 500 experience is a plus.
Ability to independently troubleshoot complex, multi-vendor technical environments.
Proficiency with cloud connectivity (AWS/GCP/Azure), REST APIs, edge computing, and video codecs (H.264/H.265).
Excellent technical communication, project management, and customer-centric soft skills.
Familiarity with industrial systems (PLC, OPC UA, Modbus, SCADA) and DevOps tools (Docker, Python scripting) is a bonus.
Excellent technical communication skills with ability to explain complex concepts to non-technical stakeholders.
Strong project management skills with ability to manage multiple customer deployments simultaneously.
Customer-centric mindset with focus on delivering successful outcomes under tight timelines.
Self-directed problem solver who can work independently in remote customer environments.
Willingness to travel up to 50-60% to customer sites for on-site deployments and troubleshooting.
Industry certifications such as CCNA, CompTIA Network+, AWS Certified Solutions Architect, or Azure Administrator are bonus qualifications.
Experience with BalenaOS, fleet management platforms, or IoT device management is a bonus.
Background in EHS or workplace safety systems is a bonus.
Familiarity with AI/ML model deployment, computer vision, or edge AI applications is a bonus.
Experience with Apache Pulsar, NATS, or other message queue systems is a bonus.

Benefits

Comp & perks

Hybrid Work - Remote + NYC office
Employee Stock Option Package
Comprehensive Family Medical Insurance, Dental & Vision
401(k) with employer matching
Life Insurance
Parental Leave
Annual Learning & Development Stipend
Flexible PTO
Play a key role in growth of the company
Saving lives and changing the industry with AI-powered health and safety!