intenseye

Solutions Engineer

• Support the sales team during technical proof-of-concept phases when specialized deployment expertise is needed.
• Lead end-to-end technical implementation of Intenseye solutions across Edge, Cloud, and Hybrid environments.
• Configure and deploy IP camera integrations using RTSP/ONVIF across VMS platforms including Avigilon, Genetec, and Milestone.
• Deploy and configure industrial protocol integrations including OPC UA, EtherNet/IP, and Modbus TCP/RTU with PLCs, SCADA, and IoT systems.
• Set up secure, outbound-only connectivity to Intenseye cloud services.
• Design deployment architectures, including edge processing, server specifications, and network topology, based on customer constraints.
• Conduct IT requirements reviews, camera compatibility assessments, and validate technical prerequisites before deployment.
• Configure safety rules and use cases such as PPE, restricted zones, and LOTO based on customer EHS requirements.
• Partner with Implementation Managers and Customer Success Managers to ensure smooth technical handoffs throughout the customer lifecycle.
• Work with Product and Engineering teams to identify custom solution requirements, escalate bugs, and provide field feedback.
• Collaborate with Security and Compliance teams on customer IT security questionnaires and technical due diligence.
• Monitor deployment stability, coordinate model fine-tuning, and create technical documentation and runbooks for customers.
• Collaborate cross-functionally with Implementation, Product/Engineering, Security/Compliance, and Sales teams.

Solutions Engineer – Implementation

Engineer

• Deploy and maintain edge AI in real factories and warehouses
• Meet teams, observe work processes, define plans, build prototypes, test them on site, and iterate
• Troubleshoot and fix deployment issues
• Document installations to make future deployments easier
• Develop edge AI flows to detect hazards, track interactions, measure exposure, and verify fixes
• Turn signals into actionable feedback loops with evidence that crews trust
• Generalize field work into reusable modules, playbooks, and product improvements
• Collaborate with backend, frontend, and research teams
• Share field learnings and help scale deployments across regions

Solutions Engineer – Implementation

Forward Deployed Engineer