Operations Support Contract Manager

InterMed

. Oversee accurate and timely administration of client contracts, vendor service agreements, and warranties in the Healthcare Technology Management environment .

Posted 9/30/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract administration and management within the Healthcare Technology Management sector, with a strong focus on CMMS database management, contract financial concepts, and effective communication skills.

Highest-signal resume keywords

CMMS Database ManagementContract AdministrationContract Financial ConceptsMicrosoft Excel ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementDatabase ManagementData ReconciliationUser Acceptance TestingContract ReviewAmendment CoordinationFinancial AnalysisDocumentation ManagementWorkflow StandardizationIssue Resolution

Soft Skills

Attention to DetailOrganizational SkillsCritical ThinkingSelf-MotivatedGoal-Oriented

Tools & Technologies

CMMSCRMMicrosoft Office SuiteExcelAccess

Industry Keywords

Healthcare Technology ManagementVendor Service AgreementsContract Expiration MonitoringService RevenueBilling Terms

About the role

Key responsibilities & impact

Oversee accurate and timely administration of client contracts, vendor service agreements, and warranties in the Healthcare Technology Management environment
Enter and maintain complete, accurate, and current contract records in the CMMS, including terms, coverage, assets, dates, pricing, and supporting documentation
Serve as the contract-module subject matter expert by standardizing workflows, resolving data and process issues, training users, and promoting consistent CMMS use
Monitor contract expirations and provide Sales and Service Operations with renewal information and documentation
Reconcile contract data across CMMS, CRM, billing, and other systems; investigate discrepancies and coordinate corrections
Monitor customer accounts, contract coverage, and system configuration for accurate service and billing execution
Coordinate amendments from data preparation through execution and implementation
Partner with Operations Support, Service Operations, and IT to improve amendment roles, workflows, system requirements, and hand-offs
Develop or review test scripts, perform user acceptance testing, document results and defects, and verify CMMS enhancements
Maintain complete and accurate CMMS case records, including issues, actions, status, resolutions, and follow-up

Requirements

What you’ll need

Working knowledge of contract financial concepts, including service revenue, cost, margin, pricing, billing terms, and the financial impact of contract setup or data errors
Minimum 2 years CMMS database management and support or related experience
Experience reviewing contract terms, amendments, supporting documentation, and approval requirements is preferred
Paralegal or contract-administration experience is a plus
Proficient in Excel
Strong Excel and/or Access skills are a plus
Experience with Microsoft Office Suite
Experience with software applications used with multiple hardware platforms, including PCs, tablets, and mobile phones
Excellent communication and people skills in remote and in-person settings
Solid organizational skills and attention to detail
Strong sense of urgency and critical thinking in a fast-paced environment
Self-motivated, goal-oriented, quality driven, and capable of working with a team and independently
College degree or equivalent work experience