Field Channel Operations Manager

Intermedia Cloud Communications

. Strengthen Partner sales execution through Salesforce governance, Power BI analytics, process adherence, and supplemental coverage for Partner Sales Executives .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce opportunity management, data governance, and Power BI analytics to enhance partner sales execution and drive revenue growth. Capable of translating sales data into actionable insights while managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Salesforce Opportunity ManagementPower BI Dashboard DevelopmentSales Operations AnalyticsPipeline ManagementForecasting Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforcePower BISales AnalyticsData Quality GovernanceMicrosoft ExcelMicrosoft PowerPointForecastingOpportunity QualificationSales Process GovernanceRevenue Operations

Soft Skills

Strong Written CommunicationVerbal Presentation SkillsVirtual Meeting CapabilitiesInfluencing BehaviorTime Management

Tools & Technologies

SalesforcePower BIMicrosoft ExcelMicrosoft PowerPointCollaboration Tools

Industry Keywords

Channel SalesSaaSCloud CommunicationsManaged ServicesRecurring-Revenue Metrics

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Strengthen Partner sales execution through Salesforce governance, Power BI analytics, process adherence, and supplemental coverage for Partner Sales Executives
Divide responsibilities equally between sales operations/analytics/process adherence and inside partner/customer-facing sales overlay
Serve as a subject-matter expert for Salesforce opportunity management, workflows, forecasting, and reporting
Monitor and improve Salesforce data accuracy, completeness, consistency, and timeliness
Develop dashboards, reports, alerts, and views to improve seller productivity and leadership visibility
Develop, maintain, and interpret Power BI dashboards covering pipeline, bookings, revenue, churn, win rates, forecast accuracy, sales activity, and partner performance
Translate sales data into actionable recommendations and identify trends, pipeline risks, conversion gaps, and growth opportunities
Support pipeline reviews, forecast inspections, opportunity reviews, territory planning, partner segmentation, and sales-capacity analysis
Reinforce sales stages, qualification requirements, pricing policies, approval processes, and forecasting methodologies
Provide temporary inside-sales coverage for PSEs during PTO, travel, company events, or other absences
Respond to partner and customer questions and maintain deal momentum through meetings, demonstrations, pricing requests, approvals, and follow-up
Document interactions, decisions, commitments, and next steps in Salesforce
Participate virtually in discovery meetings, solution presentations, demonstrations, business reviews, and deal-strategy sessions
Coordinate Solutions Engineering, Product, Marketing, Finance, Legal, and Operations resources
Support pricing requests, proposal development, product questions, sales documentation, and internal approvals
Support strategic opportunities from qualification through close while maintaining alignment with the assigned PSE
Operate primarily via phone, email, video conference, and internal collaboration tools
Limited travel may be required for internal meetings, training, or select business events

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Analytics, Sales, Marketing, or a related discipline, or equivalent professional experience
Five or more years of experience in sales operations, inside sales, revenue operations, sales analytics, channel sales, or account support
Knowledge of Intermedia sales processes and Partner ecosystem
Strong working knowledge of Salesforce, including opportunity management, dashboards, reporting, forecasting, and data-quality governance
Demonstrated experience creating, maintaining, or interpreting Power BI reports and dashboards
Experience supporting customers, channel partners, or sales representatives in a remote or inside-sales environment
Strong understanding of pipeline management, forecasting, opportunity qualification, and sales-process governance
Ability to quickly understand active opportunities and provide effective temporary coverage across multiple PSE territories
Advanced Microsoft Excel and PowerPoint skills
Strong written, verbal, presentation, and virtual-meeting capabilities
Ability to manage multiple priorities and respond effectively to time-sensitive partner and customer needs
Ability to influence behavior and reinforce accountability without direct reporting authority
Preferred: Experience in technology, telecommunications, SaaS, cloud communications, managed services, or a channel-led sales organization
Preferred: Experience supporting reseller, MSP, or indirect-sales business models
Preferred: Familiarity with recurring-revenue metrics, including MRR, ARR, retention, churn, and customer lifetime value
Preferred: Experience supporting complex, multi-stakeholder sales opportunities
Preferred: Knowledge of consultative selling, value-based selling, and formal opportunity-qualification methodologies

Benefits

Comp & perks

Equal opportunity employer
Commitment to diversity and inclusion
Reasonable accommodations for identified disabilities or other limitations as required by law
Non-discrimination based on protected classes