Protection of Family Links Field Officer

International Committee of the Red Cross - ICRC

. Implement and monitor ICRC Protection of Family Links activities in Odesa’s area of responsibility .

Posted 11/10/2026full-timeOdesa • UkraineMid-LevelSenior💰 UAH 60,000 - UAH 80,175 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and humanitarian work, with a strong focus on family support and communication. Proficient in data management and analysis, with the ability to engage effectively with diverse communities and stakeholders.

Highest-signal resume keywords

Case ManagementHumanitarian WorkFluency In English And UkrainianMicrosoft Office SuiteInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementData ManagementNeeds AssessmentDocumentationAnalysis

Soft Skills

Interpersonal SkillsTeamworkFlexibilitySelf-MotivationOrganizational Skills

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Humanitarian PrinciplesSocial WorkCommunity EngagementInternational RelationsPolitical Science

About the role

Key responsibilities & impact

Implement and monitor ICRC Protection of Family Links activities in Odesa’s area of responsibility
Handle tracing inquiries from families of missing persons
Collect and process tracing requests across their different stages
Ensure timely follow-up of missing cases and family enquirers
Support multidisciplinary assessments of families’ needs and assist in providing appropriate responses
Develop and maintain contacts with families of missing and captured persons
Keep families informed about developments or news in their cases
Ensure proper documentation and data management
Analyze existing cases to inform ICRC actions in favor of families
Organize and conduct awareness-raising sessions with families and authorities
Orient families in the search process
Identify mental health, legal, administrative, and other needs through focus group discussions
Identify referrals to other ICRC departments
Map and assess external services and promote available internal and external services
Support family gatherings in the Odesa area and maintain contact with families’ associations

Requirements

What you’ll need

Ukrainian citizenship or permanent residence permit in Ukraine
University degree in social sciences, political science, international relations, law, psychology, or another relevant field or relevant professional experience
Typically, 3-5 years of experience in fields such as humanitarian work, social work, case management, human rights, or community engagement
Experience with the ICRC or another humanitarian agency is an asset
Professional fluency (written and spoken) in English and Ukrainian
Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong oral and written communication skills, including strong interpersonal and relationship building abilities
Self-motivated with a strong commitment to teamwork and humanitarian principles
Flexible, enthusiastic, and willing to learn
Ability to work independently, as well as effectively under supervision
Ability to organize and prioritize multiple tasks
Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment
English CV required

Benefits

Comp & perks

Employment contract according to Ukrainian labor law with flexible working arrangements
Medical insurance for you and your depending family members
Comprehensive onboarding and learning opportunities
20 days of annual paid leave
Convenient office location in the city center
A great team to work with and an organization where you have an impact
Supportive and inclusive work environment
Professional growth opportunities