Executive Assistant – COO

International Justice Mission

. Provide day-to-day coordination and administrative support to the COO and Global Business Operations division .

Posted 9/22/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, including calendar management, project coordination, and communication skills. Proficient in Microsoft Office applications and project management tools, with a commitment to confidentiality and organizational values.

Highest-signal resume keywords

Administrative SupportMicrosoft Office ApplicationsProject Management SoftwareEvent PlanningCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Calendar ManagementExpense ReportingMeeting CoordinationDrafting CorrespondenceBudget AssistanceGraphic Design SkillsUser ExperienceHuman-Centered DesignSmartSheet ExpertiseInformation Management

Soft Skills

Customer ServicePlanning SkillsConfidentialityTeam Morale SupportCommunication Skills

Tools & Technologies

SharePointMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Multicultural EnvironmentProfessionalismChristian ValuesCommunity EngagementOperational Needs

About the role

Key responsibilities & impact

Provide day-to-day coordination and administrative support to the COO and Global Business Operations division
Manage calendars, meeting support, travel arrangements, conference calls, expense reporting, and information requests
Represent GBO priorities and strategy with internal and external stakeholders
Build cross-functional relationships and participate in executive leadership administrative meetings, retreats, and project teams
Manage the GBO SharePoint intranet and related communications and information repositories
Organize divisional and team meetings, communicate project updates and deadlines, and support team morale
Serve as the primary internal and external point of contact for the COO
Draft memos, presentations, correspondence, and briefing materials for the COO
Plan and execute monthly and quarterly GBO events and activities
Take meeting minutes, track follow-ups, delegate tasks, and advance action items
Maintain the COO’s calendar, monitor the inbox, track requests, and prepare materials for deadlines
Assist with the GBO budget, travel, divisional projects, expense reports, payment requests, invoices, timesheets, and IT tickets
Support onboarding and engagement of new GBO hires and interns/fellows
Develop technology, project management, human-centered design, user experience, web course, web page, and basic graphic design skills
Provide expertise on SmartSheet and other project management software
Identify and share operational needs, redundancies, and collaboration opportunities with the COO
Advise the COO on priorities based on cross-team engagement and operational needs
Participate in IJM’s community of spiritual formation

Requirements

What you’ll need

At least 5 years of experience providing top-level administrative support in a fast-paced, professional, multicultural environment
Bachelor’s degree in Business Administration or equivalent
Superior administrative capacity to manage many projects and tasks simultaneously and complete them with minimal oversight
Exceptional experience in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and SharePoint
Customer service experience
Excellent planning and implementation skills
Ability to keep highly confidential information and issues private
Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building
Current authorization to work in the United States
Mature orthodox Christian faith, as defined by the Apostles’ Creed
Willingness to undergo background check, police clearance, and thorough reference review

Benefits

Comp & perks

Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily, quarterly, and annual community spiritual formation
Robust staff care resources