International Justice Mission

Operations

• Support the planning, coordination, and execution of strategic initiatives led or sponsored by the Chief of Staff
• Develop and maintain project plans, timelines, risk reviews, dependency maps, and milestone tracking
• Support agendas, meeting preparation, working sessions, decision forums, and follow-up
• Prepare project status updates, briefing materials, executive summaries, presentations, reports, and memos
• Lead implementation planning, change management, and adoption activities
• Draft, coordinate, and distribute Enterprise Strategy & Integration communications
• Maintain knowledge management systems, repositories, templates, communication channels, and governing documents
• Improve communication practices, information flows, enterprise planning, and portfolio management processes
• Support process reviews, lessons learned, and continuous improvement
• Capture decisions, action items, and commitments and track follow-through
• Support scheduling, coordination, travel arrangements, expense processing, and administrative activities for the Chief of Staff
• Coordinate across enterprise stakeholders, leadership teams, and strategic initiative owners
• Handle confidential and sensitive information with discretion
• Participate in IJM’s community of spiritual formation

Operations Manager – Strategy & Integration

General

• Identify, vet, and develop proposals for funding opportunities aligned with IJM's mission
• Support regional acquisition teams in donor and content pre-positioning and proposal development
• Provide consultative support to regionally led proposal opportunities
• Build capacity of regional and country acquisition teams through coaching, training, and global resources, tools, and templates
• Map, analyze, and prioritize donor and activation landscapes
• Monitor institutional funding portals and grantor agency websites
• Develop pre-proposal content and donor-ready messaging
• Evaluate opportunities and advise on go/no-go decisions
• Build internal networks and develop external relationships with potential grantors and partners
• Organize proposal development processes and coordinate stakeholders to meet funder requirements
• Develop proposal plans, guide strategy, write, copy edit, compile, and submit proposals
• Coordinate responses to donor issue letters and follow-up requests
• Advise on subgrantee relationships, teaming agreements, and narrative and financial contributions
• Conduct After Action Reviews and apply lessons learned
• Manage external consultants and facilitate proposal design workshops, including possible in-country travel
• Support regional teams in exceeding bid volume, capture rate, and new award targets
• Develop and roll out global acquisition processes, standards, tools, and resources
• Identify capacity gaps and execute capacity development plans
• Develop training materials and train IJM staff on grant acquisition
• Orient and support onboarding of new regional acquisition staff
• Update Salesforce and the Global Grants acquisition tracker
• Support global KPIs, annual acquisition targets, revenue forecasts, and grant dashboards
• Maintain grant opportunity documentation in Salesforce, JDS, SharePoint, and related systems
• Serve as a point of contact for internal opportunity and award questions
• Supervise department volunteers, interns, and fellows as needed
• Participate in IJM's community of spiritual formation

Grants Acquisition Specialist

Director

• Develop and maintain enterprise project management standards and best practices for strategic initiatives
• Promote disciplined planning, prioritization, risk management, communication, change management, feedback loops, and measurement
• Partner with Pathway and Regional Portfolio Managers to embed standards and increase organizational maturity
• Assess and simplify practices that create unnecessary burden
• Develop AI-enabled tools and approaches for project planning, portfolio reviews, and integrated planning
• Establish processes for estimating Business as Usual, identifying dependencies, and setting capacity thresholds
• Advise Pathway and Regional Portfolio Managers on portfolio development and management
• Build a connected community of Portfolio Managers across IJM
• Design and lead workplan integration across pathways, regions, and countries
• Oversee governance of the Enterprise Calendar for travel, training, and change initiatives at country offices
• Pace project development, implementation, communications, and change activities to maximize adoption and minimize organizational overwhelm
• Provide analysis and recommendations on change load, organizational capacity, implementation risk, and initiative timing
• Surface cross-functional risks, dependencies, and collisions and support leadership in resolving tradeoffs
• Strengthen visibility, prioritization, and sequencing of strategic initiatives across IJM
• Participate in IJM's community of spiritual formation
• Report to the Chief of Staff to the CEO

Director, Enterprise Portfolio Enablement

Account Manager

• Execute day-to-day operations, engagement, and project needs for artist, music industry, tour, event, and entertainment partnerships
• Develop multi-channel marketing materials for artist partnerships, tours, campaigns, conferences, and events
• Improve the participant journey from artist, tour, and event engagement to an IJM donor
• Track and manage KPIs and budgets for the artist partner portfolio
• Lead annual refresh and project management of conference/event program components
• Research new partnership opportunities within the US and Canada
• Liaise on production, audio, print, and digital materials for conferences, events, and tours
• Project-manage a portfolio of 5-10 key tours and events annually
• Collaborate with artist partner leadership on creative experience building
• Lead on-site execution teams for conferences and artist sponsorships
• Develop and manage volunteer training for on-site execution
• Manage budgets for artist partnerships, sponsorships, and tour activations
• Participate in IJM’s community of spiritual formation

Project Associate, Brand Partnerships

Program Manager

• Advance Global ILED priorities and strengthen the capacity and effectiveness of IJM programs and partners around the world
• Serve as the Global ILED representative for South Asia, with a specific focus on India and Bangladesh
• Lead engagement with regional and country teams, shape priorities, coordinate Global ILED resources and expertise, and develop strategic stakeholder relationships
• Serve as Global ILED’s focal point for engagement with INTERPOL and regional police representation organizations
• Lead Global ILED initiatives and prioritize Requests for Support from IJM hubs, field offices, and law-enforcement partners
• Lead defined Global ILED Fusion Center program functions
• Shape and advance CRIMINT, Criminal Analysis, and OSINT training and capacity-building programs
• Identify intelligence, investigative, and capability-development needs and translate them into training, resources, and initiatives
• Lead knowledge development and dissemination across Global ILED and IJM programs
• Apply investigative and intelligence-led approaches to strengthen investigations and justice-system effectiveness
• Develop and manage strategic relationships with international law-enforcement and justice-sector stakeholders
• Coordinate Global ILED contributions to South Asia programs and ensure regional priorities inform global strategy
• Lead or deliver training, briefings, mentoring, and capacity-building activities
• Develop training materials, program resources, and strategic briefings
• Facilitate communication and knowledge sharing among Global ILED, regional teams, national and field offices, and partners
• Travel domestically and internationally for program delivery and stakeholder engagement
• Develop intelligence and analytical products using CRIMINT, OSINT, and Criminal Analysis tools and methodologies
• Ensure documentation, data stewardship, and information management for Global ILED activities and IJM cases
• Oversee activity data and reporting for the Global ILED end-of-year report and other reports
• Steward Global ILED and Fusion Center resources
• Participate in IJM’s community of spiritual formation and North America Advancement and Advocacy opportunities

Investigations & Law Enforcement Development Program Manager, Global Programs

Marketing

• Establish and lead IJM’s programmatic marketing capability
• Define the strategy, scope, service model, standards, intake process, prioritization, staffing, and delivery model for programmatic marketing work
• Partner with Global Program, advocacy, and field leaders to identify where strategic marketing can advance program-defined outcomes
• Translate program outcomes into audience-centered communication strategies and measurement plans
• Use research and local insight to understand audience motivations and barriers
• Lead pilot campaigns from strategy through execution with Global Marketing capability experts
• Develop integrated channel plans across mass, digital, community, interpersonal, and partner-led communication
• Engage trusted messengers including journalists, faith leaders, and community leaders
• Manage visibility and narrative risk and ensure public-facing communication follows program direction and sensitivity levels
• Protect survivors and staff and ensure compliance with safeguarding, legal, security, consent, and brand requirements
• Maintain review and approval pathways for factual accuracy, legal considerations, program strategy, calls to action, and safeguarding
• Build partnerships across Global Marketing, Global Program, regional teams, and field offices
• Define measurement frameworks, establish baselines, and use evidence to improve strategies, messaging, creative, channels, and partner selection
• Establish the roadmap, priorities, investment, and team structure to scale the capability
• Recruit and develop a high-performing team
• Contribute to the Global Marketing Leadership Team
• Participate in IJM’s community of spiritual formation

Director, Programmatic Marketing Enablement

Executive Assistant

• Provide day-to-day coordination and administrative support to the COO and Global Business Operations division
• Manage calendars, meeting support, travel arrangements, conference calls, expense reporting, and information requests
• Represent GBO priorities and strategy with internal and external stakeholders
• Build cross-functional relationships and participate in executive leadership administrative meetings, retreats, and project teams
• Manage the GBO SharePoint intranet and related communications and information repositories
• Organize divisional and team meetings, communicate project updates and deadlines, and support team morale
• Serve as the primary internal and external point of contact for the COO
• Draft memos, presentations, correspondence, and briefing materials for the COO
• Plan and execute monthly and quarterly GBO events and activities
• Take meeting minutes, track follow-ups, delegate tasks, and advance action items
• Maintain the COO’s calendar, monitor the inbox, track requests, and prepare materials for deadlines
• Assist with the GBO budget, travel, divisional projects, expense reports, payment requests, invoices, timesheets, and IT tickets
• Support onboarding and engagement of new GBO hires and interns/fellows
• Develop technology, project management, human-centered design, user experience, web course, web page, and basic graphic design skills
• Provide expertise on SmartSheet and other project management software
• Identify and share operational needs, redundancies, and collaboration opportunities with the COO
• Advise the COO on priorities based on cross-team engagement and operational needs
• Participate in IJM’s community of spiritual formation

Executive Assistant – COO

• Contribute to the development and implementation of IJM’s VAWC strategy in Latin America and Africa
• Identify strategic partnerships with law enforcement agencies, government bodies, and NGOs to enhance investigative impact and systemic change
• Advise on complex VAWC investigations, including evidence collection, witness interviews, suspect identification, and case building
• Mentor and oversee IJM ILED investigators
• Develop and manage investigative budgets and resources for assigned cases and projects
• Ensure compliance with investigative protocols, legal requirements, and victim-centered approaches
• Design and deliver specialized training for local law enforcement and justice officials on VAWC investigation techniques, forensic evidence, victim interviewing, and trauma-informed approaches
• Provide mentorship and technical assistance to partners to strengthen their capacity to investigate and prosecute VAWC crimes
• Foster relationships with regional actors to promote systemic reform and effective responses to VAWC
• Represent IJM at global forums and advocate for improved VAWC legislation, policies, and practices
• Contribute insights and case studies to IJM’s external communications
• Prepare detailed investigative reports and presentations for internal and external stakeholders
• Report to the Director, Investigations & Law Enforcement Development

ILED Program Manager – VAWC

Program Specialist

• Support development of an evidence-informed innovation roadmap and best-practice guidelines for designing and testing interventions
• Ensure alignment with IJM’s Theory of Change, Protection Model, and global standards for survivor-centered innovation
• Translate customer insights and innovation findings into actionable briefs and presentations for senior leadership and field teams
• Lead rapid research and prototyping cycles for interventions
• Synthesize global evidence and monitor pilot outcomes to inform iterative design and scale-up decisions
• Design and deliver workshops for field teams on innovation tools and prototyping methods
• Identify opportunities for program improvement through data analysis, stakeholder feedback, and iterative design processes
• Participate in IJM’s community of spiritual formation
• Report to the Director, Program Innovation