Career Development Specialist

INTERNATIONAL RESCUE COMMITTEE

. Conduct virtual outreach, intake, and enrollment for eligible participants, including verifying eligibility documentation .

Posted 10/30/2026full-timeRemote • United StatesLead💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting outreach and enrollment for eligible participants, developing individualized Professional Advancement Plans, and navigating workforce and social service systems. Proficient in maintaining accurate case files and delivering services remotely while ensuring client confidentiality.

Highest-signal resume keywords

Experience In Human ServicesStrong Communication SkillsHigh-Volume Caseload ManagementProficiency With Microsoft OfficeFamiliarity With Credential Evaluation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementProfessional Advancement PlansSkills AssessmentWorkforce DevelopmentCareer CoachingCredential EvaluationFinancial Assistance DocumentationDatabase TrackingRemote Service DeliverySocial Service Navigation

Soft Skills

Interpersonal SkillsOrganizationTime ManagementRelationship BuildingConfidentiality Protection

Tools & Technologies

Efforts To Outcomes (ETO)Video Conferencing ToolsRemote Collaboration ToolsDatabase Reporting

Certifications & Qualifications

Undergraduate Degree In Social Work

Industry Keywords

Nonprofit SectorSocial ServicesRefugee SupportEquitable ServiceAnti-Racism Commitment

About the role

Key responsibilities & impact

Conduct virtual outreach, intake, and enrollment for eligible participants, including verifying eligibility documentation
Coordinate with IRC offices, resettlement agencies, and local partners to identify and connect with eligible participants
Complete skills assessments and develop individualized Professional Advancement Plans (PAPs)
Review PAPs with participants, provide feedback on career goals, and confirm proposed use of funds meets ORR eligible-use requirements
Provide ongoing navigation by phone and video to help participants access training, credential evaluation and recertification, and other approved supports
Research career advancement, certification, and vocational education opportunities across state and local labor markets
Connect participants to IRC resources and local community services
Maintain working knowledge of credential evaluation services and state licensing requirements in high-demand fields
Carry a caseload of participants pursuing career pathways
Coordinate with the Economic Empowerment Technical Unit, Administrative Staff, Job Development staff, PIR providers, Matching Grant employment specialists, and other service providers
Support co-enrollment and avoid duplication of services
Maintain accurate, timely case files in Efforts to Outcomes (ETO), including ORR-required service and outcome data
Ensure documentation for financial assistance requests is complete and consistent with IRC financial controls

Requirements

What you’ll need

1-2 years of demonstrated experience in a human services field, preferably in a nonprofit or social services setting
Strong written, oral, and interpersonal communication skills, including the ability to build rapport with clients by phone and video
Ability to deliver services remotely to clients across states and time zones
Ability to protect client confidentiality and sensitive documents
Ability to work independently as part of a fully virtual team
Experience managing a high-volume caseload
Strong organization, prioritization, time management, and follow-through
Ability to build and maintain productive internal and external relationships
Ability to research and navigate workforce, education, and social service systems in unfamiliar local markets
Proficiency with Microsoft Office, video conferencing, remote collaboration tools, and database tracking and reporting
Commitment to anti-racism, ongoing learning, and equitable service to all eligible clients
Fluency in spoken and written English
Undergraduate degree in Social Work or a related field (preferred)
Experience in workforce development, career coaching, or case management (preferred)
Lived experience as a refugee or immigrant (preferred)
Experience with Efforts to Outcomes (ETO) (preferred)
Familiarity with credential evaluation, professional licensing, or recertification pathways (preferred)
Fluency in an additional language relevant to current refugee populations (preferred)
Existing work authorization in the location where the position is advertised

Benefits

Comp & perks

10 paid sick leave
10 U.S. holidays
20-25 generous paid time off based on role and tenure
Medical insurance starting at $163/month
Dental starting at $6.50/month
Vision starting at $5/month
Flexible spending accounts (healthcare, dependent care, and commuter)
403(b) retirement savings plan with employer match (immediate vesting)
Non-elective employer contribution based on age and years of service (3-year vesting)
Disability and life insurance
Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families