IT Program Manager

INTERNATIONAL RESCUE COMMITTEE

. Manage the full lifecycle of multiple concurrent MarTech initiatives from scope definition and roadmap planning through launch and post-delivery review .

Posted 9/17/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $88,277 - $103,222 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full lifecycle of MarTech initiatives, utilizing Agile methodologies, and effectively communicating with stakeholders. Proficient in project management tools and budget tracking, with a strong focus on delivering projects on time and within budget.

Highest-signal resume keywords

Agile MethodologiesProject Management ToolsStakeholder ManagementBudget TrackingMarTech Ecosystem

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Project ManagementScrum MasterProject PlanningRisk ManagementFunctional Requirements DefinitionTechnical Requirements DefinitionCost EstimationVendor ManagementSDLC MethodologiesAnalytical Skills

Soft Skills

Communication SkillsProblem-Solving SkillsOrganizational SkillsInitiativeIndependence

Tools & Technologies

JiraMonday.comMicrosoft ExcelMicrosoft PowerPointMicrosoft VisioFundraise UpSpringboardDrupalSalesforcePardot

Certifications & Qualifications

PMPCSMCSPOSAFe Certification

Industry Keywords

E-Commerce SystemsDonation PlatformsWebsite CMSDigital MarketingNon-Profit FundraisingSupporter EngagementInternational DevelopmentHuman RightsPayment Processing PlatformsBudget Planning

Tech Stack

Tools & technologies

DrupalPMPSDLC

About the role

Key responsibilities & impact

Manage the full lifecycle of multiple concurrent MarTech initiatives from scope definition and roadmap planning through launch and post-delivery review
Develop and maintain project plans, work breakdown structures, and product backlogs
Serve as Scrum Master and facilitate sprint planning, standups, retrospectives, and reviews
Coach teams on Agile principles and remove blockers
Prepare status reports covering scope, milestones, risks, and budget
Communicate with engineers, senior executives, business stakeholders, and technology teams
Manage expectations and build stakeholder trust
Track budgets and vendor invoicing
Support cost estimation, validate expenditure, and contribute to annual budget planning
Define and track functional and technical requirements
Document current- and future-state processes and coordinate testing
Maintain risk registers and mitigation plans; surface and escalate issues
Partner with Product Managers to develop product and project roadmaps
Deliver enhancements, integrations, and new capability launches across the IRC’s MarTech ecosystem

Requirements

What you’ll need

3-6 years of experience in IT project or program management, ideally across e-commerce systems, donation platforms, website CMS, or other Marketing Technology
Strong track record of delivering multiple concurrent projects on time and within budget
Hands-on experience with Agile methodologies (Scrum, SAFe, or similar)
Experience using project management tools such as Jira or Monday.com
Excellent stakeholder management and communication skills
Strong analytical and problem-solving skills
High levels of organization, initiative, and ability to work independently in a distributed and fast-paced environment
Experience with Fundraise Up, Springboard, Drupal, Salesforce, Pardot, or Databricks is desirable
Familiarity with non-profit fundraising, digital marketing, or supporter engagement processes is desirable
Experience managing third-party vendors and project budgets is desirable
Knowledge of SDLC methodologies (Waterfall and Agile) is desirable
Proficiency in Microsoft Excel, PowerPoint, and Visio is desirable
PMP, CSM, CSPO, or SAFe certification is a bonus
Experience working in international development, human rights, or a related field is a bonus
Understanding of payment processing platforms such as Stripe or PayPal is a bonus
UK-based candidates must work 12 PM - 8 PM at least 3 days a week

Benefits

Comp & perks

Remote-first flexibility — work from anywhere in the US
Hybrid model with one day per week in the office, unless the employee’s location is outside of NYC or London
Option to work remotely full or part time
Some domestic or international travel depending on portfolio and project needs