Operations Manager, MEAL & Technology

. Provide day-to-day administrative support to METAL pillar leads and the wider Unit, including invoice management .

Posted 10/23/2026full-timeRemote • United Kingdom, United StatesJuniorMid-Level💰 £41,767 - £49,599 per yearWebsite

Key responsibilities & impact

Provide day-to-day administrative support to METAL pillar leads and the wider Unit, including invoice management
Plan and organize the Unit's team retreat, including venue research and booking, agenda coordination, travel logistics, budget tracking, and materials
Coordinate unit-wide meetings, including scheduling, agenda preparation, notetaking, and action-item follow-up
Support logistical planning of events, workshops, and trainings
Support onboarding logistics for new METAL Unit hires, including introductory meetings, information, system access, and systems training
Collect, organize, and maintain knowledge products across the four METAL pillars
Manage and maintain the Unit's Box folder structure, naming conventions, version control, and access
Maintain and update METAL's RescueNet pages and resource libraries
Act as the Unit's knowledge management focal point, liaising with IT and platform owners
Maintain shared trackers, issue logs, the organizational chart, and staff roster
Support internal and department-wide communications, including newsletter inputs and distribution lists
Provide additional administrative, coordination, data cleanup, data input, and data analysis support as requested
Report to the Senior Director, METAL, and work with METAL pillar leads, IT, and platform administrators

What you’ll need

Bachelor's degree, or equivalent combination of education and experience (e.g. in library science, information/knowledge management, or business administration)
Minimum 2–4 years of experience in an administrative, knowledge management, or team coordination role
Experience planning and coordinating meetings, workshops, or team events, including logistics, scheduling, and materials preparation
Proficiency with Microsoft 365 tools (SharePoint, Teams, Outlook, Excel) and file management/storage platforms such as Box
Exceptionally well-organized, with strong attention to detail and a proven track record of managing multiple priorities and deadlines
Strong written and verbal communication skills; able to produce clear, user-friendly documentation and reference materials
Strong interpersonal skills, with a collegial, service-oriented approach
Excellent spoken and written English
Experience with SharePoint site administration, document taxonomy, or metadata management is desirable
Working knowledge of Arabic, French, and/or Spanish is desirable
Experience supporting humanitarian or international development program teams is desirable
Candidates must have the right to work in their location