Operations Manager, MEAL – Technology

INTERNATIONAL RESCUE COMMITTEE

. Provide day-to-day administrative support to METAL pillar leads and the wider Unit, including invoice management .

Posted 11/2/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $73,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative capabilities, with proficiency in Microsoft 365 tools and experience in knowledge management and team coordination. Capable of effectively planning and executing events, managing logistics, and supporting communication efforts within a distributed team.

Highest-signal resume keywords

Administrative SupportKnowledge ManagementEvent CoordinationMicrosoft 365 ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Knowledge ManagementEvent CoordinationDocument TaxonomyMetadata ManagementFile ManagementData InputBudget TrackingLogistics PlanningMeeting CoordinationVersion Control

Soft Skills

Attention to DetailInterpersonal SkillsService-Oriented ApproachOrganizational SkillsWritten Communication

Tools & Technologies

Microsoft 365SharePointTeamsOutlookExcelBoxRescueNet

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

HumanitarianInternational DevelopmentTeam CoordinationAdministrative SupportKnowledge Products

About the role

Key responsibilities & impact

Provide day-to-day administrative support to METAL pillar leads and the wider Unit, including invoice management
Plan and organize the Unit's team retreat, including venue research and booking, agenda coordination, travel logistics, budget tracking, and on-site/virtual materials
Coordinate unit-wide meetings, including scheduling, agenda preparation, notetaking, and action-item follow-up
Support logistical planning of METAL-related events, workshops, and trainings
Support onboarding logistics for new METAL Unit hires, including introductory meetings, information and system access, and training on required systems
Collect, organize, and maintain knowledge products across the four METAL pillars
Manage and maintain the Unit's Box folder structure, naming conventions, version control, and access
Maintain and update METAL's RescueNet pages and resource libraries
Act as the Unit's knowledge management focal point, liaising with IT and platform owners
Maintain shared trackers, issue logs, the organizational chart, and staff roster
Support internal and department-wide communications, including newsletter inputs and the METAL distribution email list
Provide additional administrative, coordination, data input, cleanup, and analysis support as requested
Report to the Senior Director, METAL, and work with METAL pillar teams, IT, and platform administrators

Requirements

What you’ll need

Bachelor's degree, or equivalent combination of education and experience (e.g. in library science, information/knowledge management, or business administration)
Minimum 2–4 years of experience in an administrative, knowledge management, or team coordination role
Experience planning and coordinating meetings, workshops, or team events, including logistics, scheduling, and materials preparation
Proficiency with Microsoft 365 tools (SharePoint, Teams, Outlook, Excel) and file management/storage platforms (e.g. Box)
Exceptionally well-organized, with strong attention to detail and a proven track record of managing multiple priorities and deadlines
Strong written and verbal communication skills; able to produce clear, user-friendly documentation and reference materials
Strong interpersonal skills, with a collegial, service-oriented approach to supporting colleagues and leadership across a distributed team
Excellent spoken and written English
Experience with SharePoint site administration, document taxonomy, or metadata management is desirable
Working knowledge of Arabic, French, and/or Spanish is desirable
Experience supporting humanitarian or international development program teams is desirable
Candidates must have the right to work in their location