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Program Officer, Instructional Design – Multimedia
INTERNATIONAL RESCUE COMMITTEE. Design multilingual, self-paced learning journeys for newcomer audiences, including objectives, sequencing, knowledge checks, and reinforcement .
Core Competencies
Role fitCore Competencies
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Demonstrates expertise in instructional design and multimedia production, focusing on creating accessible, culturally appropriate, and engaging learning experiences for diverse audiences. Proficient in managing complex projects and collaborating with cross-functional teams to optimize content performance.
Highest-signal resume keywords
Instructional DesignMultimedia ProductionAdobe PremiereE-Learning ToolsDigital Accessibility Standards
ATS Keywords
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Hard Skills
Instructional DesignMultimedia Content CreationE-Learning ToolsProject ManagementData CollectionContent OptimizationPlain Language PrinciplesDigital Accessibility StandardsVideo EditingGraphic Design
Soft Skills
Excellent Communication SkillsAttention to DetailCollaborationUser TestingFeedback Coordination
Tools & Technologies
Adobe InDesignCanvaSocial Media PlatformsVideo Recording ToolsTranslation Tools
Industry Keywords
Multilingual ContentAdult Learning PrinciplesRefugee ResettlementORR-Funded ProgramsImmigration Pathways
About the role
Key responsibilities & impact- Design multilingual, self-paced learning journeys for newcomer audiences, including objectives, sequencing, knowledge checks, and reinforcement
- Apply instructional design, adult learning principles, plain language standards, and translation-ready structures
- Establish instructional design standards for Settle In content with the Senior Program Officer, Instructional Design
- Review materials created by team members, subject matter experts, and contractors
- Improve Settle In’s instructional design practice and update learning resources on an established review cycle
- Create in-language multimedia content, including short-form video, infographics, motion graphics, and social media assets
- Manage post-production, including Adobe Premiere project organization, color correction, grading, sound design, motion graphics, music editing, sequencing, export, compression, and archiving
- Coordinate with the multilingual Digital Community team on content creation, voiceover, subtitling, and translation review
- Advise colleagues on audio and video recording tools and practices
- Ensure products are understandable, culturally appropriate, accurate, accessible, and aligned with standards, newcomer needs, and funder requirements
- Ensure learning experiences and multimedia content meet accessibility standards
- Maintain visual and instructional consistency across the website, mobile app, and social media platforms
- Coordinate feedback across teams and projects and participate in user testing and content optimization
- Manage production timelines across concurrent projects
- Coordinate external contractors, including videographers, designers, and translation vendors
- Use platform data and user insights to set measurable goals and assess content performance
- Contribute to project reports, monthly activity updates, and performance monitoring reports
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in instructional design, education, communications, or another relevant field (or equivalent experience)
- Minimum four years of professional experience combining instructional design and multimedia production
- Experience creating multilingual digital content for diverse populations
- Experience designing self-paced learning for adult audiences
- Experience with e-learning tools
- Excellent command of Adobe Premiere
- Excellent command of Adobe InDesign and Canva
- Knowledge of social media platforms, especially Facebook
- Working knowledge of plain language principles and digital accessibility standards
- Experience contributing to project M&E, including data collection, management, and reporting
- Ability to manage complex projects on strict timelines
- Excellent written and oral communication skills
- Strong attention to detail
- Fluency in at least one of Dari, Pashto, Spanish, or Haitian Creole preferred
- Previous experience with refugee resettlement or other immigration pathways
- Familiarity with ORR-funded programs
- Ability to translate complex or technical information into clear, visual, easy-to-understand learning content
- Experience engaging with external subject matter experts, consultants, or production vendors
Benefits
Comp & perks- 10 paid sick leave
- 10 U.S. holidays
- 20-25 paid time off based on role and tenure
- Medical insurance starting at $163/month
- Dental insurance starting at $6.50/month
- Vision insurance starting at $5/month
- Flexible spending accounts for healthcare, dependent care, and commuter expenses
- 403(b) retirement savings plan with employer match and immediate vesting
- Non-elective employer retirement contribution based on age and years of service, with 3-year vesting
- Disability insurance
- Life insurance
- Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families
- Fully remote work environment
- Professional development and work on innovative humanitarian programming