Project Director – Virtual Services

INTERNATIONAL RESCUE COMMITTEE

. Lead the design, implementation, and scaling of a national portfolio of virtual programs expanding access to essential services for refugees and newcomers across the United States .

Posted 10/22/2026full-timeRemote • United StatesLead💰 $85,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, financial oversight, and strategic leadership within refugee resettlement initiatives. Proficient in cultivating partnerships and ensuring compliance with organizational and donor requirements while leveraging digital tools for program enhancement.

Highest-signal resume keywords

Program ManagementFinancial ManagementStaff ManagementMonitoring And EvaluationFluency In English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Refugee ResettlementProgram DevelopmentBudget ManagementMonitoring And EvaluationDigital LiteracyGenerative AI Familiarity

Soft Skills

People ManagementOrganizational SkillsCommunication Skills

Tools & Technologies

MS Office SuiteDatabase Systems

Certifications & Qualifications

Master's Degree In Non-Profit ManagementMaster's Degree In Social WorkMaster's Degree In SociologyMaster's Degree In Migration StudiesMaster's Degree In LawMaster's Degree In International Development

Industry Keywords

Virtual ProgramsInteragency CollaborationClient Feedback IntegrationResource AllocationStakeholder Partnerships

About the role

Key responsibilities & impact

Lead the design, implementation, and scaling of a national portfolio of virtual programs expanding access to essential services for refugees and newcomers across the United States
Provide strategic leadership and oversight of interagency virtual services working groups
Build and cultivate an inclusive, impactful team and support managers in leading their teams
Design and enable monitoring, evaluation, and reporting on program services
Ensure compliance with donor and organizational requirements
Coordinate financial planning, expenditure monitoring, caseload forecasting, and resource allocation
Lead the strategy, development, and deployment of ALMA, IRC's AI-powered virtual assistant
Oversee product roadmaps, iterative development, testing, feature rollouts, and international adaptations
Lead the Service Excellence Advisory Committee and integrate client feedback into programs, technology, and strategic decisions
Provide technical expertise for grant proposals, funding opportunities, and program designs
Cultivate partnerships with government agencies, resettlement organizations, and other stakeholders
Report to the Senior Director of Resettlement
Perform other related duties as assigned

Requirements

What you’ll need

Minimum 5-7 years of progressively responsible work experience with refugee resettlement
Experience and deep familiarity with initial resettlement programming
3-4 years of program management experience; experience scaling program response preferred
Significant staff management, program development, monitoring, and evaluation experience
Master's degree in non-profit management, social work, sociology, migration studies, law, or international development or equivalent preferred
Financial management, including effective management of contract-based budgets
Proven people management skills; demonstrated ability to deliver results and translate words into action
Superior organizational skills and ability to set priorities and effectively manage time in a fast-paced team environment
Strong written and verbal communication skills
Strong digital literacy, including MS Office suite and database systems
Familiarity with generative AI in client settings
Fluency in written and spoken English
Located in the United States of America with the right to work there

Benefits

Comp & perks

10 paid sick leave
10 U.S. holidays
20-25 generous paid time off based on role and tenure
Medical insurance starting at $163/month
Dental starting at $6.50/month
Vision starting at $5/month
Flexible spending accounts (healthcare, dependent care, and commuter)
403(b) retirement savings plan with employer match (immediate vesting)
Non-elective employer contribution based on age and years of service (3-year vesting)
Disability and life insurance
Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families
Fully remote work