FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Nurse Assistant
International SOS. Receive and assess medical assistance requests from insured travellers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive clinical experience in acute care settings, with a strong focus on medical assistance services and healthcare coordination. Proficient in clinical documentation systems and case management tools, ensuring accurate and timely clinical decisions and communication.
Highest-signal resume keywords
Extensive Clinical ExperienceCurrent Registration as a General NurseProficiency in Clinical Documentation SystemsExceptional Clinical JudgmentFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Acute CareMedical Assistance ServicesHealthcare CoordinationClinical DocumentationCase ManagementMedical EvacuationRepatriationPublic HealthTravel MedicineMedical Knowledge
Soft Skills
Customer Service SkillsExcellent Communication SkillsProblem-Solving SkillsOrganizational SkillsFlexibility
Tools & Technologies
SPIN SystemCase Management ToolsClinical Documentation Systems
Certifications & Qualifications
Current Registration as a General Nurse
Industry Keywords
Intensive Care UnitEmergency DepartmentCritical CareOccupational Health & SafetyQuality AssuranceSafety Protocols
About the role
Key responsibilities & impact- Receive and assess medical assistance requests from insured travellers
- Identify case severity, complexity, and urgent needs
- Document comprehensive medical and contextual information accurately and confidentially
- Provide evidence-based clinical advice to clients, employers, and stakeholders
- Collaborate with treating physicians and healthcare providers to validate treatment plans and assess care settings
- Determine the need for medical evacuation or repatriation
- Serve as clinical liaison between patients, International SOS Assistance Centers, and medical providers
- Escalate complex or high-risk cases to the duty Medical Lead
- Monitor and communicate case progression and outcomes
- Evaluate and coordinate medical evacuations, repatriations, and transfers
- Determine appropriate transportation methods based on patient condition, urgency, and policy guidelines
- Facilitate referrals to qualified healthcare providers and facilities
- Evaluate new healthcare providers for network inclusion
- Use the SPIN system and regional medical resources to guide clients to appropriate care
- Adhere to work rosters, corporate values, policies, and workplace safety standards
- Participate in Occupational Health & Safety programs, organizational projects, and special assignments
- Maintain workload and availability communication with supervisors
- Ensure accurate and timely clinical decisions, documentation, and shift handovers
Requirements
What you’ll need- Extensive clinical experience in acute care settings such as intensive care units (ICU), emergency departments, or critical care environments
- Proven background in medical assistance services or healthcare coordination highly preferred
- Experience in public health or travel medicine advantageous but not mandatory
- Current registration as a General Nurse with a recognized nursing regulatory authority in the home country
- Fluency in English, written and spoken
- Proficiency in additional languages desirable
- Broad medical knowledge
- Good computer skills
- Customer service skills
- Excellent written and verbal communication skills
- Exceptional clinical judgment and problem-solving skills
- Proficiency in clinical documentation systems and case management tools
- Strong organizational skills and ability to prioritize caseloads
- Commitment to continuous professional development and adherence to quality assurance and safety protocols
- Flexibility for shift work, published work schedules, and 24/7 assistance operations
- Occasional business travel may be required
Benefits
Comp & perks- Dynamic and respectful workplace
- Commitment to continuous professional development
- Quality assurance and safety protocols
- Occasional business travel for training, operational assessments, or collaborative projects
- 24/7 assistance operations support