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International SOS

Operations Coordinator, Swedish/Danish/Norwegian Speaker

International SOS

. Support members with healthcare and security queries .

Posted 10/5/2026contractLondon • United KingdomMid-LevelSenior💰 £29,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong organisational and critical thinking skills while providing empathetic support to members regarding healthcare and security queries. Proficient in coordinating medical appointments and managing policy claims in a fast-paced, multidisciplinary environment.

Highest-signal resume keywords
Fluency In SwedishFluency In DanishFluency In NorwegianCustomer Service ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Organisational SkillsCritical ThinkingEmpathy
Industry Keywords
HealthcareData ProtectionInternational SecurityWorld Politics

About the role

Key responsibilities & impact
  • Support members with healthcare and security queries
  • Coordinate medical appointments
  • Authorise treatments
  • Manage policy claims
  • Assess situations and communicate logistics worldwide
  • Collaborate with a multidisciplinary team in a fast-paced environment

Requirements

What you’ll need
  • Strong organisational and critical thinking skills
  • A natural, empathetic approach and passion for helping people
  • Fluency in Swedish, Danish or Norwegian plus excellent English, both written and spoken
  • Customer service experience (contact centre or similar) is a plus
  • Confidence with Microsoft Office
  • Appreciation for data protection
  • Education to A-Level or Degree level
  • Interest in healthcare, world politics, or international security preferred

Benefits

Comp & perks
  • Clear progression opportunities
  • Access to world-class training
  • Private healthcare
  • Dental cover
  • Pension scheme
  • Life insurance
  • Paid volunteering day
  • 22 days holiday
  • Supportive, diverse and collaborative team culture