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International SOS

Security Manager, French Speaking

International SOS

. Receive and scope client requests and formulate professional, effective solutions .

Posted 11/2/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expert knowledge of the geopolitical and security landscape, with proficiency in conducting profile-specific security risk assessments and delivering security operations. Capable of managing complex assistance cases and providing effective training and consultancy in security risk management.

Highest-signal resume keywords
Expert Knowledge Of Geo-Political And Security LandscapeExpertise In Conducting Profile-Specific Security Risk AssessmentsExtensive Knowledge Of Security Risk Management Best PracticesStrong Experience Writing For Senior ManagementProficient Stakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Security Risk ManagementSecurity Operations PlanningCrisis ManagementCase Management DirectionSecurity Risk AssessmentsLogistics AnalysisTraining DevelopmentIncident ManagementQuality Improvement ActivitiesDocumenting Case Direction
Soft Skills
Verbal Communication SkillsWritten Communication SkillsSupervisory SkillsAnalytical SkillsClient-Facing Skills
Tools & Technologies
Microsoft Office SuiteMS TeamsCoPilotOneDrive
Certifications & Qualifications
Accreditation From A Regionally Recognized Security Or Risk Management BodyDegree In Security Studies Or Related Field
Industry Keywords
Security Risk ManagementCrisis ScenariosIntelligence AssessmentsSecurity ConsultingAssistance OperationsPublic Sector SecurityPrivate Sector SecurityNonprofit Sector Security

About the role

Key responsibilities & impact
  • Receive and scope client requests and formulate professional, effective solutions
  • Lead the security case function on a rostered basis
  • Deliver bespoke verbal and written security risk assessments tailored to client profiles and itineraries
  • Align operational planning and case management with intelligence assessments in business-as-usual and crisis scenarios
  • Provide case management direction to the Security Specialist Assistance team
  • Maintain a network of security providers and hotels, develop action plans, and coordinate case progression
  • Coordinate with global security teams
  • Align operational posture and planning with the geopolitical outlook
  • Conduct case and call reviews, complaint investigations, calibration calls, and quality improvement activities
  • Document and transmit case direction accurately through in-house systems
  • Provide functional feedback and enhance security best practices and subject matter expertise
  • Develop and deliver security risk management and assistance operations training
  • Contribute to functional projects, risk management training, and operational templates
  • Travel to assess security conditions, evaluate provider capabilities, and expand intelligence and assistance networks
  • Participate in the regional on-call security roster
  • Own complex assistance case progression and ensure successful client outcomes
  • Support escalations by preparing Party Lines, Crisis Management Team briefings, Requests for Assistance, and Plans of Action
  • Deploy as part of, or lead, an Incident Management Team during crises
  • Maintain and develop global and local knowledge databases
  • Deliver safety and security consulting, trainings, and workshops
  • Support client-specific security assistance consultancy tasks
  • Assist Sales and Marketing teams with service presentations and client-facing forums such as webinars
  • Complete competency-based and additional security assistance training

Requirements

What you’ll need
  • Expert knowledge of geo-political and security landscape
  • Expert written and verbal communication skills in French and English
  • Expertise in conducting profile-specific security risk assessments
  • Extensive knowledge of security risk management best practices across diverse risk environments
  • Expertise in planning, coordinating and delivering security operations
  • Ability to critically analyse multiple streams of security, logistics and threat-based information under pressure and produce actionable plans
  • Proficient in providing clear direction, supervising, and giving feedback
  • Proficient stakeholder management skills
  • Proficient understanding of International SOS business, its clients, and the markets in which they operate
  • Typically 6+ years of experience in security operations delivery and planning, including deployment in challenging environments across public, private, or nonprofit sectors
  • Typically 5 years of people supervision experience
  • Strong experience writing for senior management and decision-makers
  • Strong Microsoft Office Suite skills, including MS Teams, CoPilot, and OneDrive
  • Degree or equivalent professional training in security studies, war studies, international politics, international relations, or a related field
  • Accreditation from a regionally recognized security or risk management body
  • Availability to work a combination of 8–9 and 12-hour shifts, 7 days a week, on a rostered pattern
  • Availability for day shifts, occasional overtime, urgent deployments, and an on-call rota for case escalations

Benefits

Comp & perks
  • Dynamic and respectful workplace
  • Top Employer in the UK recognition for 2025
  • On-the-job training and support
  • Competency-based training
  • Additional security assistance training as agreed with line management
  • Professional development through functional projects, consulting, trainings, and workshops