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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex sales cycles and building executive relationships within large enterprise accounts, with a strong focus on workforce management and enterprise SaaS solutions. Proven ability to deliver data-driven assessments and recommendations while navigating multi-stakeholder environments.
Highest-signal resume keywords
10+ Years Experience Selling Complex SolutionsDemonstrated Track Record Owning $10 Million+ AccountsStrong Executive Presence and GravitasExperience Selling Workforce Management SolutionsStructured Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementAccount Relationship ManagementBusiness Process OutsourcingROI Building and DefenseData-Driven DeliverablesExecutive Communication SkillsConsulting EngagementsNegotiation SkillsFinancial AcumenAssessment-Based Sales
Soft Skills
Trusted-Advisor MindsetResourcefulnessResilienceAbility to Build TrustCollaboration in Matrixed Environments
Certifications & Qualifications
Bachelor's DegreeMBA Preferred
Industry Keywords
Dynamic Workforce OrchestrationC-Suite EngagementEnterprise AccountsContact Center TechnologyConsulting or Professional Services Experience
About the role
Key responsibilities & impact- Form peer-level executive relationships with senior operations and technology leaders within targeted net-new enterprise accounts
- Lead executive buyer journeys for full-suite Dynamic Workforce Orchestration opportunities spanning front-office and back-office solutions
- Elevate conversations to senior executive level and control the sales cycle from first executive contact through close
- Engage target accounts through coordinated outreach with marketing, GTM engineering, and outbound teams
- Bring researched benchmarks, executive-priority hypotheses, and account-specific points of view to first conversations
- Sell Intradiem's DWO Operational Assessment and secure signed agreements
- Run Operational Assessment engagements with clear workstreams, executive checkpoints, and data-driven deliverables
- Broker introductions between client executive sponsors and Intradiem's CRO or CEO
- Deliver assessment findings with the consulting team, including baseline alignment, business case, risk assessment, cash flow analysis, recommendations, and solution roadmap
- Coordinate next steps with Account Executives, Solutions Consultants, and pre-sales teams for proposals, demonstrations, and contracts
- Own opportunities through proposal, negotiation, signature, and post-sale expansion
- Participate in coordinated prospecting to keep target-account pipeline moving
Requirements
What you’ll need- Bachelor's degree required; MBA preferred
- 10+ years of experience selling complex, multi-stakeholder solutions to C-suite and senior executive buyers within large enterprise accounts
- Demonstrated track record owning $10 million or larger account relationships
- Demonstrated track record building $5 to $10 million or more in new business annually
- Experience selling workforce management, contact center technology, business process outsourcing, or enterprise SaaS solutions is a plus
- Willingness to travel to prospect and client sites as needed
- Proven ability to access and build trust with senior operations executives, including Chief Operating Officers
- Experience partnering with consulting or professional services teams on assessment-based or diagnostic-led sales engagements
- Prior management consulting, strategy advisory, or comparable client-facing advisory experience is a strong plus
- Strong executive presence and gravitas
- Strong financial and business acumen, including building and defending ROI and business cases with payback period and cost-to-serve impact
- Structured, hypothesis-driven problem-solving skills
- Executive-caliber written and verbal communication skills
- Trusted-advisor mindset
- Ability to operate in a matrixed environment
- Resourceful and resilient with the ability to navigate long, complex executive sales cycles
- Must have the legal right to work in the country where the role is based
- Verification of identity and employment eligibility required during onboarding
Benefits
Comp & perks- People-first culture built on trust, respect, and flexibility
- Opportunity to contribute time and energy to community causes
- Travel to prospect and client sites as needed