Account Services Coordinator

Intrax

. Support three Account Managers with host camp recruitment and placement efforts .

Posted 10/22/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and organizational capabilities, with proficiency in document review, data tracking, and virtual event coordination. Possesses excellent customer service skills and the ability to manage participant welfare and safety concerns effectively.

Highest-signal resume keywords

Document ReviewData TrackingCRM ExperienceVirtual Event CoordinationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document ReviewData TrackingCRMExcelWordPowerPointOutlookProblem-SolvingRecord MaintenanceParticipant Matching

Soft Skills

Strong Writing SkillsIndependenceAttention to DetailCommunicationCustomer Service

Tools & Technologies

HubSpotZoomGoogle MeetMicrosoft TeamsProprietary System

Industry Keywords

Cultural Exchange ProgramSummer CampRecruitmentClient ServicesCompliance

About the role

Key responsibilities & impact

Support three Account Managers with host camp recruitment and placement efforts
Review host camp agreements, workers' compensation documents, job descriptions, and housing information for accuracy and completeness
Track host camp document status in the proprietary system and follow up on missing items
Identify and flag discrepancies or compliance concerns for Account Manager review
Coordinate virtual hiring events, including scheduling, registration, platform setup, materials, and communications
Assist with in-person fairs, including coordination, setup, and communication
Review applicant pools and identify suitable candidates for host camp openings
Assist with participant-to-camp matching
Answer routine host camp questions and escalate issues as needed
Report system or technical issues to IT
Attend weekly virtual department meetings
Provide seasonal participant and host camp support from May through September
Manage inbound assistance requests during 9:00 AM–5:00 PM support hours
Handle urgent participant welfare and safety concerns
Participate in an emergency phone rotation supporting applicants and host camps referred by the 24/7 call center
Perform other duties as assigned

Requirements

What you’ll need

Experience reviewing documents or records for accuracy and completeness in an administrative, client services, or recruitment setting
Experience maintaining accurate records and tracking data in a database system
Experience with a CRM is required; HubSpot specific experience is a plus
Experience coordinating virtual events or meetings using Zoom, Google Meet, or Microsoft Teams preferred
Ability to work independently with minimal supervision and follow established protocols closely
Ability to manage a high volume of records and meet firm deadlines without sacrificing accuracy
Strong web-based technology and problem-solving skills
Proficiency in Excel, Word, PowerPoint, and Outlook
Excellent writing skills, demonstrated in the cover letter
Previous experience in a cultural exchange program or at a summer camp preferred but not required
Previous experience working remotely, from a home-based office
Strong customer service experience
Ability to work 8:30am–5:00pm, Monday–Friday, Eastern Time
Resume and cover letter required
Qualified candidates must meet applicable work authorization requirements for the United States

Benefits

Comp & perks

Comprehensive benefits package
Full-time exempt position
Remote work option