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Foreclosure Supervisor
INTRUST Bank. Supervise the end-to-end foreclosure process, including referral approval, attorney management, and file progression through completion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the foreclosure process, ensuring compliance with investor and regulatory requirements, and leading teams effectively. Proficient in utilizing MSP and BKFS systems while maintaining high standards of accuracy and operational performance.
Highest-signal resume keywords
Foreclosure Process ManagementMSP and BKFS Systems ExperienceTeam Leadership and ManagementRegulatory Compliance KnowledgePerformance Metrics Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Foreclosure ExperienceMortgage Servicing ExperienceKnowledge of FNMA GuidelinesKnowledge of FHA GuidelinesKnowledge of VA GuidelinesKnowledge of USDA GuidelinesDocument Review and ComplianceKPI MonitoringData ReconciliationEscrow Disbursement Review
Soft Skills
Organizational SkillsAnalytical SkillsTime ManagementCommunication SkillsProblem-Solving Skills
Industry Keywords
Foreclosure GuidelinesInvestor ComplianceREO ManagementAudit StandardsLoss Mitigation
About the role
Key responsibilities & impact- Supervise the end-to-end foreclosure process, including referral approval, attorney management, and file progression through completion
- Manage departmental performance metrics and operational reporting
- Ensure foreclosure actions meet investor, insurer, and regulatory requirements
- Approve foreclosure referrals for accuracy, completeness, and compliance
- Monitor foreclosure sale bids and investor-specific bidding instructions
- Monitor foreclosure holds related to loss mitigation, bankruptcy, and regulatory requirements
- Track loans in redemption and ensure compliance with state-specific timelines and reinstatement/payoff handling
- Oversee foreclosure-related legal activity, court timelines, and documentation standards
- Lead internal and external audits and coordinate responses to audit findings
- Review foreclosure documents, affidavits, and legal filings
- Maintain foreclosure letter registration compliance
- Manage REO inventory, including property preservation, marketing, vendor coordination, and liquidation
- Monitor payment processing, suspense account management, and reconciliation
- Monitor and report KPIs for timelines, accuracy, and compliance
- Review escrow disbursement requests
- Reconcile zero UPB loans and resolve surplus or negative balances
- Oversee FHA, VA, and USDA property conveyance processes
- Ensure timely removal and system updates of foreclosed and REO loans
- Monitor team productivity, quality, and compliance and implement corrective actions
- Lead, coach, train, and direct Foreclosure Specialists and Foreclosure Operations Analysts
- Assign and prioritize work, approve time cards and PTO, conduct performance evaluations, and participate in staffing decisions
- Manage MERS activities and data reconciliation for defaulted loans
- Maintain collateral documentation processes and coordinate with custodians
- Ensure files meet audit standards and internal controls
- Coordinate departmental communications and route mail, email, and phone inquiries
- Collaborate with investors, attorneys, vendors, and internal departments to resolve foreclosure issues
- Support workflow improvements and resolution of exceptions and escalations
- Perform additional duties and special projects assigned by management
Requirements
What you’ll need- High school diploma or equivalent required
- Minimum 3 years of mortgage servicing experience required
- Minimum 3 years of foreclosure experience required
- Prior supervisory experience managing teams preferred
- Experience with MSP and BKFS systems required
- Strong working knowledge of FNMA, FHLMC, FHA, VA, FHLB, USDA, and private investor foreclosure guidelines
- Strong leadership and team management skills
- In-depth knowledge of foreclosure processes, timelines, and compliance requirements
- Excellent organizational, analytical, and time management abilities
- High attention to detail and accuracy
- Ability to manage competing priorities in a deadline-driven environment
- Effective written and verbal communication and negotiation skills
- Strong problem-solving and decision-making capability
- Ability to sit for extended periods
- Ability to perform repetitive keyboard and mouse tasks
- Ability to lift up to 20 pounds occasionally