Implementation Manager, Operations

Intuitive Health

. Lead the implementation and operational launch of new hybrid ER and Urgent Care facilities across hospital and non-hospital partner organizations .

Posted 10/12/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare operations and project management, with a strong focus on implementing and optimizing ER and Urgent Care facilities. Proficient in stakeholder communication, change management, and continuous process improvement to ensure successful project delivery and operational readiness.

Highest-signal resume keywords

Healthcare Operations ExperienceProject Management Professional (PMP)Emergency Department KnowledgeMicrosoft Excel ProficiencyChange Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementOperational Readiness PlanningImplementation ExperienceProcess ImprovementResource Requirement Definition

Soft Skills

Collaborative Relationship BuildingProblem SolvingInfluencing SkillsExcellent Communication SkillsTime Management

Tools & Technologies

Project Management ToolMicrosoft WordMicrosoft PowerPoint

Certifications & Qualifications

Bachelor's DegreePMP (PMI Certified Project Manager)

Industry Keywords

Healthcare AdministrationEmergency CareUrgent CareIntegration RoleStakeholder Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the implementation and operational launch of new hybrid ER and Urgent Care facilities across hospital and non-hospital partner organizations
Manage multiple concurrent facility implementations and ensure projects are delivered on time and operationally ready for go-live
Lead operational readiness planning and implementation for new ER and Urgent Care site launches
Scale and grow new site locations through system implementation, operational readiness, optimization, and stabilization
Partner with operations, clinical leadership, and hospital stakeholders on workflows, staffing models, equipment selection, and clinical and billing systems
Guide partners through change management and create and maintain partner buy-in
Support the Director of Project Management, VP Operations & Integrations, and executive team members
Drive continuous process improvements by developing tools, templates, and guides aligned with Intuitive Health best practices
Communicate with and support internal and external stakeholders to ensure client satisfaction, financial objectives, and key deliverables
Identify operational risks and escalate issues to support successful launch and stabilization
Support post-launch stabilization and optimization of newly opened sites

Requirements

What you’ll need

Bachelor's degree required; Nursing, English, Liberal Arts, Communication, Business, Healthcare Administration, or other fields are acceptable
PMP (PMI certified project manager) preferred
Minimum of 5 years of experience in healthcare operations or project management
Experience in an integration or implementation role strongly preferred
Experience in hospitals, particularly Emergency Departments, strongly preferred
Able to learn, understand, and present all core elements of the Intuitive model to partner subject matter experts
Collaborative and able to build relationships and trust
Proficient in Microsoft Excel, Word, and PowerPoint
Experience working with a project management tool is a plus
Ability to solve problems and be solution oriented
Ability to hold team accountable to hitting deadlines
Influencing and negotiation skills; ability to work effectively in a matrixed organization
Excellent written and verbal communication skills
Project management experience, including directing and leading multiple projects concurrently
Knowledgeable in defining approach and resource requirements for projects
Experienced in organizational, interpersonal, presentation, and time management skills
Ability to travel 10% for site implementations, partner meetings, and go-live support

Benefits

Comp & perks

Equal employment opportunities and protection from discrimination and harassment under applicable federal, state, and local laws
Compensation and training included among protected employment terms and conditions