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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing clinical product and technical assistance in healthcare settings, with a strong focus on training and supporting physicians and clinical staff. Proficient in navigating complex technical systems and fostering collaboration across global teams to enhance procedure adoption and safety.
Highest-signal resume keywords
Clinical ExperienceTechnical AssistanceHealthcare NavigationCommunication SkillsProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportClinical TrainingData AnalysisProduct FeedbackTroubleshootingProcedure SupportBest Practices DevelopmentLogistics ManagementHealthcare Systems NavigationBiomedical Engineering
Soft Skills
Interpersonal CommunicationAutonomyFlexibilityCollaborationHigh-Pressure Performance
Certifications & Qualifications
Bachelor's Degree in Biomedical EngineeringProof of Vaccination
Industry Keywords
Clinical Applications EngineeringEndoluminal SalesPatient CareExport Control RequirementsTechnology Control Plan
About the role
Key responsibilities & impact- Provide procedural support to new robotic system sites to promote safety and effective progression
- Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new users through their early learning curve
- Provide clinical product and technical assistance and training to physicians and clinical staff during procedures
- Identify clinical-user concerns affecting procedure adoption and collaborate with training and development partners to address them
- Maintain communication across global Clinical Applications Engineering and development teams
- Develop and share best practices and product feedback with peers and development engineering partners
- Stay current on product instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product information
- Prioritize and respond appropriately to requests in a high-stress environment
- Provide guidance to design engineering on system usage nuances within the assigned market
Requirements
What you’ll need- Must reside in Columbus, Cleveland, or Cincinnati, Ohio, or Detroit, Michigan
- Minimum of 2 years of technical or clinical experience in healthcare
- Experience navigating hospitals and supporting procedures
- Experience working with highly complex technical systems and/or in a critical patient care setting with physicians and support staff
- Ability to travel up to 70%
- Must be located near a major airline/rail hub
- Ability to work nights and weekends as needed
- Ability to travel on a moment’s notice and support cases across varying geographies
- Ability to independently prioritize and manage travel logistics and related administrative tasks
- Bachelor’s degree in biomedical engineering or a healthcare-based field
- Ability to show current proof of vaccination against certain diseases, including COVID-19, if required by Intuitive or its customers
- Ability to meet applicable U.S. export control requirements, including potential export licensing or Technology Control Plan requirements
- Effective oral, written, and interpersonal communication skills
- Ability to work autonomously, flexibly, collaboratively, and in high-pressure environments
- Ability to process large amounts of data and translate information into actionable insights
- Desire to learn and build new skills
Benefits
Comp & perks- Remote work arrangement; employees come onsite when requested by the leader
- Base pay, incentives, benefits, and equity
- Potential vaccination-related accommodation process
- Reasonable accommodations for qualified individuals with disabilities
