Intuitive

Sales

• Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management
• Expand da Vinci® Surgery usage in all existing accounts
• Expand usage by selling and training new surgeons in all specialties applicable to the da Vinci® Surgical System
• Manage training and education within the installed base
• Guide new system installation processes
• Prospect for new system installations and system upgrades to the existing base
• Manage and direct utilization of the da Vinci Surgical System within the assigned region
• Build and develop the clinical field sales team
• Hire, train, and develop U.S. Account Managers
• Provide the clinical sales team with new product information and updates
• Work with training and marketing departments to implement strategies and programs directed by senior management
• Report to the U.S. da Vinci® Clinical Sales Director

Clinical Sales Manager

Associate

• Partner with the Kentucky team in a 24+ month developmental role
• Gain knowledge in technical, clinical, and sales aspects of the business
• Assist sales representatives with surgeon training, hospital robotic development, and overall territory management
• Guide technical in-services for customers, including operating-room staff and surgeons
• Sell the benefits of advanced technology to existing robotic users and contribute to team quotas
• Develop skills in goal setting, territory mapping, and attainment in preparation for a future quota-bearing role
• Manage administrative tasks, including reporting sales and procedures, documenting sales activity outcomes, and submitting expense reports

Clinical Territory Associate

Field Engineer

• Install, support, troubleshoot, repair, and maintain Intuitive products within the assigned territory
• Ensure service agreements and warranty obligations are met and exceeded
• Provide technical support to end-users and Intuitive employees
• Conduct training sessions at Intuitive facilities, training centers, and hospitals
• Perform system inspections, preventive maintenance, software updates, recalls, field actions, and upgrades
• Diagnose and repair Intuitive products and associated equipment
• Coordinate and perform system and hardware delivery and installation
• Document service activities, maintain records, and provide reports to stakeholders
• Complete administrative tasks including spare parts inventory, Field Activity Reports, Return Material Authorizations, and expense reports
• Maintain company-provided tools, vehicles, laptops, iPads, and other assets
• Collaborate with Sales, Genesis, and other Intuitive teams
• Provide feedback to headquarters and participate in continuous improvement projects
• Manage customer needs, system install-base configurations, customer contacts, training, and events within the assigned territory
• Provide management with quarterly reviews and assessments of the assigned area

Field Service Engineer

• Partner with the San Francisco team in a 24+ month developmental role
• Gain knowledge across technical, clinical, and sales aspects of Intuitive’s business
• Assist sales representatives with surgeon trainings, hospital robotic development, and overall territory management
• Guide technical in-services for customers, including operating room staff and surgeons
• Sell the benefits of advanced technology to existing robotic users and contribute to team quotas
• Gain experience in goal setting, territory mapping, and quota attainment preparation
• Manage administrative tasks, including sales/procedure reporting, sales activity outcomes, and expense report submission

• Develop a sales strategy with the Clinical Sales Manager to drive robotic system utilization
• Mentor surgical teams through training sessions, OR integration, and da Vinci Surgery applications
• Serve as a da Vinci Surgery resource across primary surgical specialties
• Support regional Sales and Marketing events to create system awareness and procedure adoption
• Develop a da Vinci Surgery plan for each surgical team to enable unsupervised system use
• Expand the user base by working with key opinion leaders
• Drive sales of instruments and accessories
• Mentor new team members
• Manage administrative tasks, sales activities, and expense reports
• Clinically sell the da Vinci Surgical System throughout the Idaho territory

Clinical Sales Representative

• Partner with the Allentown, Pennsylvania team in a 24+ month developmental role
• Gain knowledge across technical, clinical, and sales aspects of the business
• Assist sales representatives with surgeon training, hospital robotic development, and overall territory management
• Guide technical in-services for customers, including operating-room staff and surgeons
• Sell the benefits of advanced technology to existing robotic users and contribute to team quotas
• Gain experience in goal setting, territory mapping, and attainment in preparation for a subsequent quota-bearing role
• Manage administrative tasks, including reporting sales and procedures, documenting sales activity outcomes, and submitting expense reports

• Provide procedural support to new users to promote safety and progression through learning curves
• Support in-services, training labs, first case series, and development of clinical teams and programs
• Become a clinical expert in pulmonary oncology
• Collaborate with senior hospital staff and physicians to integrate Ion® at new customer sites
• Support ongoing commitment to and utilization of the Ion® system
• Facilitate procedural and user data capture for QTI and benchmarking metrics
• Collaborate with da Vinci local sales teams
• Manage administrative tasks, SFDC, and expense reports

Endoluminal Territory Associate

Clinical Research

• Lead assigned clinical research activities
• Partner with stakeholders, investigators and KOLs to develop study designs, concepts, protocols and study outlines
• Plan and execute pre-market and post-market clinical studies
• Manage site selection, patient recruitment projections, site start-up, enrollment and follow-up
• Prepare protocols, case report forms, informed consents, clinical trial agreements and study reports
• Organize IRB/EC submissions and follow through on study progress
• Conduct studies on schedule, within budget, with high quality and compliance
• Perform site qualification, initiation, interim monitoring and close-out visits, both on-site and remotely
• Conduct monitoring for regulatory and protocol compliance and data accuracy
• Complete source data verification in EDC systems, case report forms or data listings
• Liaise with sites and support internal audits, inspections and sponsor audit readiness
• Negotiate vendor and site contracts and budgets with legal and management
• Track study progress, provide status reports and manage site payments and financial tracking
• Collaborate with biostatisticians on data analysis, interpretation, clinical study reports and scientific publications
• Organize study meetings and activities
• Mentor junior clinical study managers and guide CRAs and CTAs
• Follow corporate SOPs, GCP and US/OUS regulatory guidelines
• Conduct literature searches, critically appraise scientific literature and write clinical summaries
• Review and revise Clinical Operations SOPs for process improvement
• Support post-market research, market-trend analysis and Health Economics and Outcomes Research activities
• Work with investigators on manuscripts, abstracts, slide presentations and posters
• Support regulatory submissions and approvals for pre-market studies and 510(k)s, including responses to regulatory questions

Senior Clinical Study Manager

• Clinically sell to maximize da Vinci Surgical System utilization in the Idaho territory
• Partner with the Clinical Sales Manager to develop a sales strategy driving robot utilization
• Mentor surgical teams through training sessions, OR integration, and da Vinci Surgery applications
• Serve as a da Vinci Surgery resource across primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci Surgery plan for each surgical team so they can use the system unsupervised
• Drive continuous expansion of the user base by working with key opinion leaders
• Drive sales of instruments and accessories
• Mentor new team members to become high-performance clinical sales team members
• Manage administrative tasks, sales activities, and expense-report submissions

• Support new users during procedures to promote safety and effective progression through learning curves
• Support in-services, training labs, first case series, and development of teams and programs
• Become a clinical expert in pulmonary oncology
• Collaborate with senior hospital staff and key physicians to integrate the Ion® platform at new customer sites
• Ensure ongoing customer commitment to and utilization of the Ion® system
• Facilitate user and procedural data capture for QTI and benchmarking metrics
• Collaborate with da Vinci local sales teams and internal and external stakeholders
• Manage administrative tasks, SFDC, and expense report submissions
• Develop early sustainable Ion® users and programs and support KOL and program development

Endoluminal Sales Associate

• Build and develop the clinical field sales team within the assigned region
• Manage and direct clinical utilization of the da Vinci Surgical System within the installed base
• Manage installations, training, and utilization growth within the assigned region
• Hire, train, and develop the da Vinci Clinical Sales team
• Act as a clinical expert for targeted da Vinci procedures
• Develop and implement clinical sales activities to achieve and exceed senior-management goals
• Expand clinical usage in existing accounts
• Sell and train new surgeons across applicable specialties
• Manage training and education processes within the installed base
• Lead new system installation processes
• Prospect for new system installations and upgrades
• Provide the clinical sales team with new product information and updates
• Collaborate with Capital, Sales Support, Marketing, MACA, Genesis, Customer Service, Customer Success, and other enabling functions
• Support the assigned Clinical Sales team with deal closing, sales presentations, and customer visits
• Collaborate with Government Affairs, Media, MACA, GAVE, Clinical Affairs, and Marketing teams on strategies
• Recruit, train, develop, and lead a Clinical Sales team within the assigned territory
• Diagnose team knowledge gaps and implement training plans

Clinical Sales Manager – da Vinci

• Partner with the Richmond, VA team in a 24+ month developmental role
• Gain knowledge of technical, clinical, and sales aspects of the business
• Assist sales representatives with surgeon trainings, hospital robotic development, and overall territory management
• Guide technical in-services for customers, including operating-room staff and surgeons
• Sell the benefits of advanced technology to existing robotic users and contribute to team quotas
• Gain experience in goal setting, mapping, and attainment in preparation for a subsequent quota-bearing role
• Manage administrative tasks, including reporting sales/procedures, documenting sales-activity outcomes, and submitting expense reports

• Clinically sell to maximize da Vinci Surgical System utilization in the Buffalo territory
• Partner with the Clinical Sales Manager to develop a sales strategy that drives robot utilization
• Mentor surgical teams through training sessions, OR integration, and da Vinci Surgery applications
• Serve as a da Vinci Surgery resource across primary surgical specialties
• Support regional Sales and Marketing events that create system awareness and procedure adoption
• Develop a da Vinci Surgery plan for each surgical team so they can use the system unsupervised
• Drive continuous expansion of the user base by working with KOLs
• Drive sales of instruments and accessories
• Mentor new team members to become high-performance clinical sales team members
• Manage administrative tasks, sales activities, and expense report submissions

• Support early sustainable users and programs adopting the Ion® platform for minimally invasive lung biopsy
• Provide procedural support to new users to promote safety and progression through learning curves
• Support in-services, training labs, first case series, and development of clinical teams and programs
• Develop clinical expertise in pulmonary oncology
• Collaborate with Endoluminal Sales Representatives, senior hospital staff, and key physicians to integrate Ion® at new customer sites
• Ensure ongoing customer commitment to and utilization of the Ion® system
• Facilitate user and procedural data capture for QTI and benchmarking metrics
• Collaborate with da Vinci local sales teams to align internal and external stakeholders
• Manage administrative tasks, SFDC, and expense report submissions
• Report to the U.S. ION® Endoluminal Program Manager

• Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management
• Expand da Vinci® Surgery usage in existing accounts
• Sell and train new surgeons across specialties applicable to the da Vinci® Surgical System
• Manage training and education within the installed base
• Lead new system installation processes
• Prospect for new system installations and upgrades to the existing base
• Provide the clinical sales team with new product information and updates on existing products
• Work with training and marketing departments to implement strategies and programs directed by senior management