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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing clinical product support and training for robotic systems, ensuring effective user adoption and safety in high-pressure healthcare environments. Proficient in collaborating with cross-functional teams to enhance product usage and address clinical concerns.
Highest-signal resume keywords
Clinical Product SupportRobotic System TrainingTechnical AssistanceHealthcare ExperienceEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ExperienceClinical ExperienceData ProcessingTroubleshootingSystem Proficiency
Soft Skills
Interpersonal CommunicationSituational AwarenessCritical ThinkingAutonomyCollaboration
Certifications & Qualifications
Bachelor's Degree in Biomedical EngineeringHealthcare-Based Field Degree
Industry Keywords
Robotic Minimally Invasive CareClinical Applications EngineeringPatient Care SettingTraining and DevelopmentU.S. Export Controls
About the role
Key responsibilities & impact- Provide procedural support to new robotic system sites to promote safety and effective progression
- Collaborate with global Clinical Applications Engineering and Endoluminal Sales teams to support new users through their early learning curve
- Provide expert clinical product and technical assistance and train physicians and clinical staff on Intuitive equipment during clinical procedures
- Identify clinical-user concerns affecting procedure adoption and collaborate with training and development partners to address them
- Maintain communication across the global Clinical Applications Engineering and development teams
- Collaborate with peers and development engineering partners to develop and share best practices and product feedback
- Stay current on product instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product information
- Prioritize and respond appropriately to requests in a high-stress environment
- Support early adoption of robotic minimally invasive care and transition users from initial training to system proficiency
- Provide guidance to design engineering on system-usage nuances within the assigned market
Requirements
What you’ll need- Minimum of 2 years of technical or clinical experience in healthcare
- Experience navigating hospitals and supporting procedures
- Experience working with highly complex technical systems and/or in a critical patient care setting with physicians and support staff
- Effective oral, written, and interpersonal communication skills
- Strong situational awareness
- Ability to work autonomously and flexibly in a dynamic environment
- Ability to maintain composure and think critically in high-pressure environments
- Ability to collaborate effectively in a remote team environment
- Ability to process large amounts of data and translate information into actionable insights
- Ability to travel up to 70%
- Located near a major airline/rail hub
- Ability to work nights and weekends as needed
- Ability to travel on short notice and support cases across varying geographies
- Ability to independently prioritize and manage travel logistics and related administrative tasks
- Bachelor's degree in biomedical engineering or a healthcare-based field
- May be subject to U.S. export controls and related licensing or Technology Control Plan requirements
- May be required to provide current proof of vaccination against certain diseases, including COVID-19
Benefits
Comp & perks- Remote work; employees will come onsite when requested by the leader
- Base pay, incentives, benefits, and equity
- Potential accommodation and accessibility support during the application or interview process
- Equal employment opportunities and anti-discrimination protections
- Fair chance consideration for applicants with arrest and conviction records
- Potential vaccination requirements may apply, including current proof of vaccination against certain diseases including COVID-19
