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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing clinical product support and training for robotic surgery technologies, with a strong focus on collaboration, problem-solving, and effective communication in high-pressure healthcare environments.
Highest-signal resume keywords
Clinical Product SupportRobotic Surgery TechnologyHealthcare ExperienceCollaboration SkillsProblem-Solving Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical AssistanceClinical Procedures SupportData AnalysisTechnical TroubleshootingBest Practices DevelopmentProduct FeedbackHealthcare NavigationComplex Systems ManagementTraining DevelopmentAutonomous Work
Soft Skills
Strong Communication SkillsSituational AwarenessCritical ThinkingFlexibilitySelf-Starter
Certifications & Qualifications
Bachelor’s Degree in Biomedical EngineeringProof of Vaccination
Industry Keywords
Clinical Applications EngineeringEndoluminal SalesPatient Care SettingRobotic SystemsHealthcare-Based FieldTravel LogisticsHigh-Stress EnvironmentDynamic EnvironmentU.S. Export Control Requirements
About the role
Key responsibilities & impact- Provide procedural support to new robotic system sites to promote safety and effective progression
- Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new users through their early learning curve
- Provide expert clinical product and technical assistance and training to physicians and clinical staff during clinical procedures
- Identify concerns affecting procedure adoption and collaborate with training and development partners to address them
- Maintain open communication across the global Clinical Applications Engineering and development teams
- Develop and share best practices and product feedback with peers and development engineering partners
- Stay current on product instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product information
- Prioritize and respond appropriately to requests in a high-stress environment
- Support early adoption of new robotic surgery technology and help transition users from initial training to system proficiency
- Provide guidance to design engineering about system usage nuances in the served market
Requirements
What you’ll need- Minimum of 2 years of technical or clinical experience in healthcare
- Experience navigating hospitals and supporting procedures
- Experience working with highly complex technical systems and/or in a critical patient care setting with physicians and support staff
- Bachelor’s degree in biomedical engineering or a healthcare-based field
- Ability to travel up to 70%
- Located near a major airline/rail hub
- Ability to work nights and weekends as needed
- Ability to travel on a moment’s notice and support cases across varying geographies
- Ability to independently prioritize and manage travel logistics and related administrative tasks
- Comfortable booking and utilizing all forms of travel
- Self-starter who performs well with autonomy and flexibility in a dynamic environment
- Problem-solving and critical-thinking ability in high-pressure environments
- Strong collaboration and communication skills, including oral, written, and interpersonal communication
- Strong situational awareness
- Ability to seek out and process large amounts of data and translate information into actionable insights
- Desire to learn and build new skills
- May need to provide current proof of vaccination against certain diseases, including COVID-19
- Subject to applicable U.S. export control requirements where relevant
Benefits
Comp & perks- Remote work; employees come onsite when requested by the leader
- Base pay, incentives, benefits, and equity
- Reasonable accommodations for qualified individuals with disabilities
- Potential vaccination-related support or requirements depending on the role
