Customer Trainer – Latin America

Intuitive

. Report directly to the Director or Training Manager for the region .

Posted 11/5/2026full-timeRemote • Rio de JaneiroMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in da Vinci® System technology training and adult learning principles, with a strong focus on developing training materials and conducting effective training programs for medical professionals. Proficient in managing training logistics and fostering positive relationships within a clinical environment.

Highest-signal resume keywords

Da Vinci® System TrainingFluent in Portuguese, English, and SpanishProfessional Training ExperienceClinical ExperienceStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentSurgical Technology TrainingData Gathering and AnalysisTraining Material DevelopmentSystem TroubleshootingInventory ManagementOR Efficiency Training PathwayAdult Learning PrinciplesMedical Device KnowledgeClinical Skills

Soft Skills

Excellent Communication SkillsProblem-Solving SkillsInterpersonal SkillsSolution-OrientedAbility to Work in a Team

Industry Keywords

Healthcare ManagementClinical SciencesSurgical SpecialtiesTraining and Coaching MethodologiesOperating Room ExperienceTraining Center LogisticsSurgeon EducationTraining Research InitiativesMedical Device ExperienceExport-Control Compliance

About the role

Key responsibilities & impact

Report directly to the Director or Training Manager for the region
Deliver da Vinci® System technology training to surgeons, first assistants, and operating-room staff across multiple surgical specialties
Facilitate surgeon-led training for urology, gynecology, general surgery, and cardiothoracic surgery
Conduct da Vinci® Surgical System training programs at designated training centers and remote centers
Lead and support specialized training programs and society events
Support surgeon educators and course participants
Conduct surveys to gather data and measure program effectiveness
Act as a subject matter expert for internal projects
Support new product development, training material/protocol development, and training research initiatives
Collaborate with the Training team to improve existing training programs
Train the sales force to conduct in-services and system technology skills-development activities
Occasionally support the da Vinci® System in a hospital operating room
Support system troubleshooting and maintenance at the training center
Manage training-center logistics, inventory, and training calendars
Maintain capital equipment, including cleaning and sterilizing instruments and accessories
Support positive relationships between external training-center personnel and company management
Contribute to quarterly organizational goals
Develop competency in da Vinci® System technology, applications, advanced technology, OR Efficiency Training Pathway, and training/coaching methodologies

Requirements

What you’ll need

Fluent in Portuguese, English, and Spanish
High capacity and excellent problem-solving skills
Solid organizational skills and ability to operate independently
Professional work ethic
Solution-oriented
Excellent oral and written communication skills
Strong interpersonal skills
High capacity to learn in a fast-paced environment
Commitment to self-development
Ability to work in a team environment
Ability to be flexible with hours of operation
Ability to travel up to 25%
Bachelor’s degree required, preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications, or Education
Knowledge of adult learning principles preferred
Medical-device experience preferred
Professional training experience with 4+ years relevant experience preferred
Clinical and/or operating room experience preferred
Ability to sit or stand for multiple hours
Ability to lift up to 50 lbs.
Must comply with applicable U.S. export-control requirements if applicable

Benefits

Comp & perks

Full-time employee position
Purposeful onsite work for leader-defined events and activities, which may be monthly/annually
Opportunity to contribute to meaningful healthcare innovation
Self-development support through ongoing competency development
Training in da Vinci® System technology, applications, advanced technology, OR Efficiency Training Pathway, and training/coaching techniques
Opportunity to participate in new product development, training material/protocol development, and training research initiatives