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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Programs for global 3PL operations, with a strong focus on compliance with ISO standards and regulatory requirements. Proven ability to lead audits, manage quality metrics, and drive continuous improvement initiatives in logistics and supply chain environments.
Highest-signal resume keywords
ISO 13485 Lead Auditor ExperienceExpert Knowledge of 21 CFR Part 820Proficiency with Trackwise, SAP, and AgileExperience in Auditing Global 3PLsStrong Understanding of ISO 14971 Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Management Program DesignAudit Schedule CreationRoot-Cause AnalysisCAPA ManagementQuality Metrics AnalysisRisk-Based AuditingProcess ImprovementRegulatory ComplianceCold-Chain Storage OversightLogistics Quality Standards
Soft Skills
MentoringCoachingLeadershipCommunicationCollaboration
Tools & Technologies
TrackwiseSAPAgile
Certifications & Qualifications
ISO 13485 CertificationLead Auditor Certification
Industry Keywords
3PLGxPGood Distribution PracticeMedical DeviceEU MDR 2017/745
About the role
Key responsibilities & impact- Design, own, and continuously improve a global 3PL Quality Management Program
- Establish and maintain qualification frameworks, quality agreements, and re-evaluation controls for 3PL and logistics vendors
- Harmonize 3PL quality controls, distribution oversight, and logistics quality standards across global regional entities
- Maintain quality oversight of storage validation, environmental monitoring, product handling, serialized inventory, labeling/repackaging, and transportation controls
- Lead risk-based audits of worldwide 3PL providers, distribution hubs, and service suppliers
- Create and maintain audit schedules, risk models, protocols, checklists, and reporting templates
- Conduct audits against GDP, ISO 13485, ISO 17025, ISO 11135/11137, and 21 CFR Part 820 requirements
- Evaluate findings, issue audit reports, drive root-cause analysis, and manage SCAR/CAPA reviews and effectiveness verification
- Lead strategic quality engineering and continuous process-improvement projects
- Partner with IT and Supply Chain teams to improve Trackwise, SAP, and Agile workflows
- Establish and analyze quality metrics, trends, and KPIs
- Own process nonconformances and CAPAs related to 3PL, logistics, and supply-chain audits
- Manage 3PL SCARs from issuance through closure
- Support Approved Supplier List governance
- Maintain 3PL and service-supplier records, audit files, certifications, quality agreements, and ARFs
- Serve as subject-matter expert during FDA inspections, Notified Body audits, and internal QMS audits
- Determine methods and procedures for complex assignments independently
- Mentor, coach, and guide junior compliance and supplier quality engineering staff
Requirements
What you’ll need- ISO 13485 Lead Auditor experience with demonstrated experience leading multi-site external audits worldwide
- Expert-level knowledge of 21 CFR Part 820, ISO 13485:2016, EU MDR 2017/745, and Good Distribution Practice (GDP/GMP) requirements
- Proven experience overseeing and auditing global 3PLs, cold-chain storage, distribution networks, and service suppliers
- Expert proficiency with Trackwise, SAP, and Agile
- Strong understanding of ISO 14971 risk management principles
- BS/BA degree in Engineering, Life Sciences, Supply Chain Management, or related technical discipline preferred
- Minimum 12 years of related experience with a Bachelor's degree; or 8 years with a Master's degree; or PhD with 5 years of experience; or equivalent demonstrated experience
- Significant experience in a high-volume, globally distributed medical device or GxP-regulated company
- Willingness to travel 50% internationally
- Current proof of vaccination against certain diseases, including COVID-19, may be required
- Candidates may be subject to U.S. export-control licensing or a Technology Control Plan
- Qualified applicants must meet applicable U.S. work authorization/export-control requirements where applicable
Benefits
Comp & perks- Remote work arrangement; employees come onsite when requested by the leader
- Incentives
- Benefits
- Equity
- Potential vaccination coverage requirement/support depending on role
- Reasonable accommodations during the application or interview process
