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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing sales strategies for the da Vinci Surgical System, while effectively managing client relationships and providing post-sale support. Proficient in utilizing technology platforms to enhance digital solutions and improve customer satisfaction.
Highest-signal resume keywords
Outside Sales ExperienceClient Relationship ManagementDigital Solutions ProficiencySurgical Support ExperienceCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentSurgical System TrainingCase SupportTailored Surgery PlansAdvanced Instrumentation PromotionCustomer Satisfaction ImprovementAdministrative Task ManagementProduct Performance Improvement
Soft Skills
Customer Service OrientationCommunication SkillsPartnership BuildingFlexibility
Tools & Technologies
Technology PlatformsDigital Tools
Certifications & Qualifications
Bachelor's DegreeCOVID-19 Vaccination Proof
Industry Keywords
Robotic SurgeryHealthcare ProfessionalsHospital Executive SuiteOR Support ServicesU.S. Export-Control Requirements
About the role
Key responsibilities & impact- Develop and execute a local-market sales strategy with the Clinical Sales Manager to optimize deployment and utilization of the da Vinci Surgical System
- Serve as a resource to key opinion leaders and surgical teams through ongoing case support and training
- Lead and support sales and marketing initiatives to increase system awareness and procedure adoption
- Design and implement tailored surgery plans to enable proficient and autonomous system use
- Expand the user base by cultivating partnerships with key opinion leaders and promoting advanced instruments and accessories
- Support and sell digital solutions and advanced instrumentation
- Use technology platforms to support digital solutions and client needs
- Provide after-hours and weekend support as needed
- Collaborate with hospital executives and surgeons to expand robotic surgery programs
- Communicate the value of the da Vinci Surgical System and facilitate program expansion within hospitals
- Work cross-functionally to identify expansion opportunities and improve product performance based on client feedback
- Build and maintain long-term partnerships with healthcare professionals and hospital leadership
- Improve customer satisfaction and retention through post-sale support and client education
- Manage sales activities, expense reports, and other administrative tasks
Requirements
What you’ll need- Candidates must live within or be willing to relocate to the Seattle, WA area
- Bachelor’s degree required
- Minimum 2 years of outside sales experience required
- Ability to work cross-functionally and translate client feedback into actionable product improvements
- Strong customer service orientation with experience in client relationship management
- Proficiency in multiple technology platforms and digital tools
- Ability to maintain a flexible schedule for after-hours and weekend support
- Capability to work across the full spectrum of the hospital, including the executive suite and OR support services
- Physically capable of being present in the OR for extended periods to support cases
- Current proof of vaccination against certain diseases, including COVID-19, may be required by Intuitive and/or customers
- Must meet applicable U.S. export-control requirements, including potential export-license or Technology Control Plan requirements
Benefits
Comp & perks- Commission as part of base pay + commission compensation package
- Benefits
- Equity
- Remote work arrangement; onsite attendance when requested by the leader
- Potential after-hours and weekend support flexibility
- Reasonable accommodations for qualified individuals with disabilities
