Junior IT Specialist

INVENTRY GmbH

. Categorize, prioritize, and resolve incoming service requests with a solution-oriented approach .

Posted 9/15/2026full-timeRemote • GermanyJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Windows client/server environments and cloud systems, with a strong focus on customer support and service optimization. Capable of creating clear documentation and collaborating effectively within a team while pursuing continuous professional development.

Highest-signal resume keywords

Windows Client/Server AdministrationCloud Systems ManagementCustomer SupportDocumentation CreationBilingual Proficiency in German and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows Client/Server AdministrationCloud Systems ManagementIncident ManagementChange Request HandlingService Request Resolution

Soft Skills

Solution-Oriented ApproachTeam PlayerStrong Hands-On MentalityEntrepreneurial MindsetWillingness to Learn

Certifications & Qualifications

IT Specialist Training or Equivalent Qualification

Industry Keywords

IT Infrastructure AnalysisService OptimizationRemote Customer SupportProject CollaborationContinuous Professional Development

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Categorize, prioritize, and resolve incoming service requests with a solution-oriented approach
Analyze existing IT infrastructures and customer environments and identify opportunities for optimization
Provide remote customer support and collaborate with colleagues on projects
Handle incidents, change requests, and general inquiries
Create clear, practical documentation and guides for colleagues and customers
Contribute ideas and further develop services and project processes
Work independently, systematically, and responsibly on tasks and projects

Requirements

What you’ll need

Knowledge and practical experience administering Windows client/server environments and cloud systems
Interest in the further development of products and the strategic direction of INVENTRY
Strong hands-on mentality
Willingness to learn new topics and pursue continuous professional development
Entrepreneurial mindset and strong customer focus
Successfully completed training as an IT specialist or an equivalent qualification
Team player with enthusiasm for new challenges
Excellent written and spoken German
Good written and spoken English

Benefits

Comp & perks

Company car with full compensation for the taxable benefit—also available for private use
Company mobile phone and laptop
A wide range of learning and professional development opportunities—for your professional and personal growth
Ticket Plus Card with €600 per year in tax-free top-ups—in addition to your salary
Profit-sharing—because your contribution should also pay off financially
Fresh fruit
Remote support / remote work