INVENTRY GmbH

IT Support

• Categorize, prioritize, and resolve incoming service requests with a solution-oriented approach
• Analyze existing IT infrastructures and customer environments and identify opportunities for optimization
• Provide remote customer support and collaborate with colleagues on projects
• Handle incidents, change requests, and general inquiries
• Create clear, practical documentation and guides for colleagues and customers
• Contribute ideas and further develop services and project processes
• Work independently, systematically, and responsibly on tasks and projects

Junior IT Specialist