Renewal Specialist

Invitation Homes

. Initiate communication with current residents to discuss and present lease renewal options .

Posted 10/28/2026full-timeGlendale • California • United StatesMid-LevelSenior💰 $28 - $48 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lease negotiation and renewal processes while delivering exceptional customer service. Proficient in administrative support tasks and maintaining effective communication with residents and team members.

Highest-signal resume keywords

Active Real Estate LicenseResidential Leasing KnowledgeCustomer Service ExperienceOrganizational SkillsTechnological Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lease Document PreparationData EntryDocument ProcessingConflict Resolution

Soft Skills

Verbal CommunicationWritten CommunicationAttention to Detail

Tools & Technologies

MS WordMS ExcelMS OutlookAdobe

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Property ManagementResidential LeasingCustomer ServiceAdministrative Functions

About the role

Key responsibilities & impact

Initiate communication with current residents to discuss and present lease renewal options
Negotiate lease renewals in accordance with asset management guidelines to meet renewal targets
Deliver outstanding customer service by addressing resident inquiries and concerns throughout the renewal process
Accurately prepare and process lease documents in a timely manner
Foster a collaborative and professional working environment with colleagues, supervisors, and external parties
Provide administrative support, including clerical tasks, data entry, and document processing
Assist with special projects as required
Support department staff within the assigned region as needed

Requirements

What you’ll need

High school Diploma or GED
An active Real Estate license is required for this role
Broad residential leasing knowledge
Proven experience in customer service or administrative functions
Experience in the property management or maintenance industry is helpful
Excellent organizational skills with a high level of attention to detail
Strong verbal and written communications skills
Effective customer service and conflict resolution skills
Technological proficiency including in MS Word, Excel, Outlook and Adobe

Benefits

Comp & perks

Competitive pay and an annual bonus program for all associates
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401k with matching company contributions
Awesome work environment with casual dress
Team events and gatherings
Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.
Health, dental, vision, and life insurance
Long-term and short-term disability insurance