Account Manager

iON United Inc.

. Manage a portfolio of client relationships and act as the primary point of contact for assigned accounts .

Posted 9/17/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client relationship building, with a strong focus on cybersecurity solutions and professional services. Proven ability to drive revenue growth through strategic planning, opportunity management, and effective communication.

Highest-signal resume keywords

Account ManagementCybersecurity SalesConsultative SellingCRM ProficiencyOpportunity Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningSolution-Based RecommendationsNegotiation SkillsRevenue Target AchievementBusiness Case Development

Soft Skills

Communication SkillsCollaboration SkillsEmotional IntelligenceInfluencing SkillsCustomer Relationship Management

Tools & Technologies

CRM ToolsSales Forecasting Tools

Industry Keywords

CybersecurityManaged ServicesProfessional ServicesClient EngagementStrategic Account Development

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Manage a portfolio of client relationships and act as the primary point of contact for assigned accounts
Build trusted advisor relationships with key decision-makers and maintain regular, meaningful customer engagement
Conduct account reviews, strategic planning sessions, and business reviews to understand client needs and growth opportunities
Identify opportunities for solution expansion, service growth, renewals, and strategic account development
Lead discovery conversations and align client objectives with cybersecurity solutions, managed services, and professional services
Build business cases and value-driven recommendations that connect iON’s offerings to client outcomes
Support contract renewals, negotiations, proposal development, and opportunity progression from identification through closure
Maintain accurate forecasts, pipeline reporting, account plans, and opportunity information using CRM and sales forecasting tools
Coordinate internal teams, vendors, and alliance partners to support successful client outcomes and strengthen solution offerings
Act as the voice of the customer internally and share client insights to improve sales strategy and service delivery

Requirements

What you’ll need

5+ years of experience in account management, technology sales, cybersecurity sales, or professional services sales
Demonstrated success managing client relationships and achieving revenue targets
Strong account planning, opportunity management, negotiation, and consultative selling skills
Experience conducting discovery conversations and developing solution-based recommendations
An understanding of cybersecurity, cloud, managed services, or professional services environments
Strong presentation, communication, influencing, collaboration, and customer relationship management skills
Experience working with CRM and sales forecasting tools
A high level of accountability, emotional intelligence, and commitment to delivering strong client outcomes

Benefits

Comp & perks

A culture that values trust, clarity, care, and connection
Flexible work arrangements and strong support for work-life integration
Paid time and resources for professional development, training, and certification
Opportunities to contribute to meaningful client work in a fast-growing industry
A supportive, team driven environment where you can grow your career