Process Improvement Lead

IOSH

. Build IOSH’s process improvement capability from the ground up .

Posted 9/19/2026full-timeLeicester • United KingdomSenior💰 £39,780 - £50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional business process improvement initiatives, utilizing strong analytical skills to redesign and implement processes that enhance efficiency and customer satisfaction. Proficient in stakeholder management and communication, effectively engaging with senior leaders to drive sustainable change.

Highest-signal resume keywords

Process ImprovementStakeholder ManagementAnalytical SkillsLean Six Sigma CertificationBusiness Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisProcess RedesignImplementation of Business ProcessesData AnalysisPerformance Measurement

Soft Skills

Influencing SkillsProblem-Solving SkillsCommunication Skills

Certifications & Qualifications

Lean Six Sigma Certification

Industry Keywords

Cross-Functional InitiativesOperational ImprovementStakeholder EngagementChange ManagementReport Writing

About the role

Key responsibilities & impact

Build IOSH’s process improvement capability from the ground up
Analyse and improve business processes across the organisation to deliver measurable benefits
Understand current end-to-end business processes by liaising with stakeholders and gathering requirements
Design improved processes and ways of working aligned with organisational needs
Increase efficiency, quality, and customer satisfaction
Engage stakeholders and drive buy-in for sustainable change
Shape how IOSH works through influential process improvement initiatives
Produce reports, recommendations, and presentations for senior stakeholders

Requirements

What you’ll need

Proven experience leading cross-functional business process improvement initiatives and supporting the adoption of new ways of working
Proven experience in process improvement, operational, or business transformation initiatives
Experience analysing, redesigning, and implementing business processes across multiple functions
Strong stakeholder management and influencing skills, with the ability to engage and challenge stakeholders at all levels
Strong analytical and problem-solving skills, with the ability to use data and performance measures to drive improvement
Excellent written and verbal communication skills, including report writing and presenting information to senior leaders
Lean Six Sigma Certification or equivalent

Benefits

Comp & perks

Hybrid working and flexibility to ensure a positive work-life balance
25 days annual leave plus bank holidays, increasing with length of service, with the option to buy more
Private medical insurance and healthcare cash plan covered by IOSH
Salary sacrifice pension scheme, with a minimum 3% employee contribution and 5% IOSH contribution
Individual performance related pay scheme
Up to five paid volunteering days per year
Employee Assistance Programme to support you and your dependents’ wellbeing
Flexible working options considered in line with business needs