Strategic Payer Partner Lead

iRhythm Technologies, Inc.

. Support oversight, mentorship, and performance auditing of the Strategic Payor Partner team .

Posted 10/6/2026full-timeRemote • United StatesSenior💰 $115,000 - $149,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare revenue cycle management and payer performance, with a strong focus on data analysis, performance auditing, and cross-functional collaboration. Proficient in developing standard operating procedures and mentoring teams to enhance operational efficiency.

Highest-signal resume keywords

Healthcare Revenue Cycle ManagementPayer Performance AnalysisData Interpretation and Trend AnalysisCross-Functional Team LeadershipRoot Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data VisualizationExcel ProficiencyPayer Performance DashboardsDenial ManagementEOB InterpretationAR ManagementPerformance ModelingKPI Dashboard DevelopmentAudit Trail ReviewProcess Improvement

Soft Skills

Strong CommunicationCollaborationMentoringAttention to DetailProactive Problem Solving

Tools & Technologies

Power BITableau

Industry Keywords

Payer PerformanceRevenue Cycle ManagementHealthcare AdministrationStakeholder EngagementOperational Efficiency

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support oversight, mentorship, and performance auditing of the Strategic Payor Partner team
Support and manage regional payer assignments
Serve as a go-to resource for regionally assigned SPPs and triage complex payer issues
Review and advise on escalations, including field versus payer source identification
Conduct audits of root cause findings and ensure consistency in resolution documentation
Oversee payer performance trends across assigned regions to identify systemic gaps
Partner with Market Access, DMAs, and RCM liaisons to coordinate multi-team response plans
Support leadership with KPI dashboards, payer performance summaries, and compliance reporting
Help develop SOPs, standard templates, and escalation workflows
Mentor newer SPPs and assist with onboarding and role-based development
Communicate findings to RCM managers and/or billing vendors
Track execution and follow-through of payer remediations
Contribute to process improvement and automation recommendations
Create and manage team scorecards and process quality standards
Perform additional duties supporting departmental goals and operational efficiency

Requirements

What you’ll need

At least 7 years in healthcare revenue cycle or payer performance roles
Ability to interpret data trends, model performance, and identify actionable insights
Strong communication skills with ability to navigate cross-functional teams
Proficient in Excel and data visualization tools
Exposure to denial management, EOB interpretation, and AR/cash collection strategies
Experience working in a matrixed environment with cross-functional teams
Experience supporting or leading a payer-focused team
Strong analytical, communication, and collaboration skills
Comfort reviewing dashboards, audit trails, and payer trend data
Advanced root cause analysis and data interpretation skills
Strong understanding of payer behavior, reimbursement trends, and post-claim RCM workflows
Experience leading or mentoring revenue cycle or payer-focused teams
Excellent communication and stakeholder engagement skills
Skilled in cross-functional alignment and escalation resolution
Familiarity with AR management processes and billing vendor coordination
High attention to detail with strong documentation and audit trail discipline
Proficient in Excel and payer performance dashboards (e.g., Power BI, Tableau)
Ability to coach team members and support training initiatives
Organized, proactive, and results-oriented with strong follow-through
Bachelor’s Degree in Healthcare Administration, Business, or a related field
Ability to travel up to 25%

Benefits

Comp & perks

Medical, dental and vision insurance
Paid holidays
Paid time off
401K with company match
Employee Stock Purchase Plan
Annual organizational/cultural committee events
Reasonable accommodations for qualified individuals with disabilities