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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills in eCommerce and customer data analysis, with expertise in Adobe Analytics and Microsoft Excel for automated reporting and data processing. Capable of translating performance data into actionable insights and recommendations to enhance customer experience and optimize eCommerce performance.
Highest-signal resume keywords
Adobe AnalyticsMicrosoft ExcelData ProcessingECommerce AnalysisRegression Modelling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance ReportingWebsite DebuggingData VisualizationTrend IdentificationAutomated ReportingNPS AnalysisMedia Mix ModellingForecast ModellingCRM Analysis
Soft Skills
Analytical SkillsPresentation SkillsCommunication Skills
Tools & Technologies
ContentSquare
Industry Keywords
Customer EngagementDigital Attribution ModellingSocial DataTransactional DataBrand Tracking
About the role
Key responsibilities & impact- Analyze eCommerce, website, customer engagement, NPS, brand tracking, CRM, transactional, research, and social data
- Develop and deliver insight reports using automated processes to visualize performance trends
- Use Adobe Analytics, ContentSquare, and NPS analysis to assess platform performance and customer experience
- Conduct website tagging and debugging audits to improve reporting accuracy
- Provide ongoing insight reporting and identify eCommerce optimizations and efficiencies
- Own monthly and quarterly performance reporting for an owned retail platform
- Support social and influencer campaign reporting
- Contribute to media mix modelling, regression analysis, and forecast modelling projects
- Translate performance data into prioritized opportunities and recommendations with quantified business return
- Collaborate with clients and stakeholders to communicate clear, contextual data-driven recommendations
Requirements
What you’ll need- Strong analytical skills and interest in analyzing eCommerce, customer, CRM, transactional, research, and social data
- Strong data processing and automation skills
- High practical experience with Microsoft Excel for developing automated solutions
- Ability to clean and process varied datasets and identify trends
- Ability and willingness to learn dashboard reporting, digital attribution modelling, website debugging, and regression modelling
- Strong presentation and communication skills
- Interest in data-driven marketing, customer experience, digital and consumer behaviours
- Must be able to work in the London office in a hybrid arrangement