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About the role
Key responsibilities & impact- Represent Ironclad as the first point of interaction for prospective customers
- Provide an exceptional customer experience in every interaction
- Drive qualification calls using a consultative approach
- Develop deep knowledge of Ironclad products and services and explain their business value
- Manage and maintain a pipeline of warm prospects
- Identify opportunities for sales executives to engage in next steps
- Identify best practices for refining the lead-generation playbook
- Collaborate with internal teams to surface feedback from customer interactions
- Manage inbound leads through the funnel to improve speed-to-lead and conversion rates
- Use Salesforce CRM and Outreach to execute daily inbound tasks
- Identify prospect needs and position Ironclad’s value to generate sales opportunities
- Build trusting relationships and nurture warm leads into opportunities
- Identify improvements and help develop scalable inbound best practices
Requirements
What you’ll need- Strong written and verbal communication skills via email, phone, and video
- Strong relationship-building skills
- Proven creative problem-solving approach and strong analytical skills
- Highly adaptable and comfortable operating in a fast-paced environment
- Growth mindset, curiosity, and passion for learning
- Strong desire and ability to move up within a sales organization
- Excellent collaboration skills
- Must be based within a commutable distance of the listed office and willing to commute three days per week
- Must be authorized to work lawfully in the United States
- Preferred but not required: experience in a sales or customer-facing role
- Preferred but not required: proficiency with Salesforce CRM
- Preferred but not required: understanding of sales process and applicable tools
Benefits
Comp & perks- Equity awards, including a new hire grant and opportunities for additional awards throughout tenure
- 100% health coverage for employees (medical, dental, and vision)
- 75% coverage for dependents with buy-up plan options available
- Gender-neutral parental leave
- Compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off
- Monthly wellbeing stipend
- Monthly hybrid work stipend
- Monthly cell phone stipend, if applicable
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events
- Career growth and development opportunities